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2025042013:22:12

Multi-Location Lab Management: How LIMS Unifies Operations 

Published by: Mohammed Siddiq

Managing a diagnostic business across multiple locations can be complex. Disjointed workflows, repeated patient registrations, regional reporting variations, and a lack of unified oversight are just a few of the challenges. That’s where MocDoc LIMS steps in as a game-changer, unifying multi-branch operations under one intelligent platform built for Indian diagnostics.

Why Multi-Location Labs Need Unified LIMS
As diagnostic chains expand, so do operational challenges:

  • Patients visit different branches, requiring seamless access to records
  • Inventory must be managed across sites without duplication
  • Test machines and reference values vary regionally
  • Admins need visibility across the entire chain without toggling systems
A generic LIMS won’t solve these problems. What’s needed is a robust, flexible, and India-focused laboratory information management system — and that’s exactly what MocDoc LIMS delivers.

Centralized Patient Records Across All Locations
One of the biggest pain points in multi-location labs is fragmented patient data. With MocDoc LIMS, patient registration is centralized. A patient who walks into one location is instantly visible at all other branches. No duplicate registrations, no loss of history, and unified billing across centers — this greatly enhances patient satisfaction and staff efficiency.

Location-Specific Test Configuration & Machine Mapping
Each branch may have different equipment and regional norms for test interpretations. MocDoc allows labs to configure different reference ranges for the same test based on:

  • Machine used
  • Geographical region of the lab
For instance, a CBC test can have distinct reference values based on the equipment used in Chennai versus Kochi. This ensures accuracy in reporting while maintaining operational consistency.

Unified Billing & Inventory Management
MocDoc LIMS makes it easy to track:

  • Inventory movement branch-wise
  • Test pricing based on location
  • Billing reports and daily collections
The central dashboard gives real-time insights into operational metrics across all branches. Whether you're monitoring reagent usage or revenue by region, MocDoc LIMS provides location-wise and consolidated analytics to support better decision-making.

Template & Workflow Sharing Across Branches
Why waste time creating templates again and again for each lab? With MocDoc LIMS, diagnostic groups can standardize workflows, test panels, and report templates across all centers. This maintains brand consistency, reduces manual errors, and speeds up onboarding for new branches.

Flexible Role-Based Access Across Locations
Security and accountability are crucial in healthcare operations. MocDoc lets you:

  • Grant multi-location access to staff based on their role
  • Restrict users to specific branches if needed
  • Create custom roles with fine-grained privileges
This ensures data integrity, audit control, and precise access for every team member—from lab technicians to franchise heads.

Supports Franchise & Group Lab Models
MocDoc LIMS is not just for single-owner diagnostic chains. It’s designed to support:

  • Franchise models with distinct branding and operations
  • Group labs with centralized or semi-centralized systems
This flexibility makes it ideal for growing diagnostic businesses seeking LIMS software that scales with them.

Dashboards that Connect Every Branch

Need to view your top-performing location? Or monitor sample TAT across the country? MocDoc’s multi-location dashboard shows essential KPIs across your lab network—empowering management with the clarity needed to make informed decisions.

Why MocDoc LIMS is the Best Choice for Multi-Location Labs
MocDoc is more than just software — it’s a comprehensive digital infrastructure tailored for labs with:

  • Multiple locations
  • Varied equipment setups
  • Diverse user access requirements
  • Accreditation-driven standards (NABL/ISO)
Whether you're a growing diagnostics brand or an established chain, MocDoc LIMS brings scalability, consistency, and operational control under one roof.

Scale Smart. Stay Unified. Go MocDoc.
Managing a multi-location diagnostic business doesn’t have to be chaotic. With MocDoc LIMS, every branch, every sample, and every patient touchpoint is unified — offering you a centralized, smart, and compliant lab management experience.

Schedule a free demo today to discover how MocDoc can help scale your diagnostics empire seamlessly.

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In line with Indian government regulations, any cash transaction exceeding ₹2 lakhs requires the collection of the payer’s PAN card number. This is a critical step to ensure transparency, reduce tax evasion, and maintain financial compliance.

MocDoc has now introduced a new feature that automates this validation process, ensuring that your billing system remains compliant with the law without adding extra steps for your team.

Understanding the Regulation

As per the Indian government's regulation (Section 269ST of the Income Tax Act), any person who receives an amount of ₹2 lakhs or more in cash in a single transaction must collect the Permanent Account Number (PAN) of the payer. This regulation is aimed at preventing large cash transactions that may otherwise go untracked, ensuring a higher level of financial transparency.

Non-compliance with this regulation can lead to penalties, making it essential for businesses that handle high-value transactions to implement systems that facilitate the proper collection of PAN information.
 
MocDoc's New Feature: Automatic PAN Validation for Large Cash Transactions

To support compliance with this regulation, MocDoc has introduced a new feature designed to ensure that PAN details are collected when necessary. Here’s how the feature works:

1. Automated PAN Card Prompt for Cash Transactions Over ₹2 Lakhs

MocDoc now includes a validation mechanism for cash transactions exceeding ₹2 lakhs. When the cash amount in any transaction crosses this threshold, the system will automatically prompt the end user to input the payer's PAN card number. This ensures that the necessary information is collected before the transaction can proceed.

2. Simplified Workflow for End Users

The system’s prompt makes it easy for end users to comply with the regulation. The user simply needs to enter the payer’s PAN card number when requested. If the amount is under ₹2 lakhs, no additional steps are required, keeping the process as efficient as possible for smaller transactions.

3. Error Prevention and Legal Compliance

This feature helps prevent manual errors or oversights that could occur if PAN information is not collected. By making the PAN field mandatory for high-value cash transactions, MocDoc ensures that your organization remains compliant with Indian regulations and avoids potential penalties.

4. Benefits of the PAN Validation Feature

  • Legal Compliance: By collecting PAN details for large cash transactions, your hospital or lab stays compliant with Section 269ST of the Income Tax Act.
  • Automated Process: MocDoc eliminates the need for manual checks, ensuring that no cash transaction over ₹2 lakhs is processed without PAN information.
  • Enhanced Accuracy: This feature minimizes the risk of human error and ensures that all necessary information is captured.
  • Streamlined Billing: The validation process is seamless, with minimal disruption to your billing workflow.
Why Is This Feature Important?

With growing regulatory scrutiny over large cash transactions, this feature helps businesses avoid legal complications and fines. Compliance with Section 269ST is mandatory, and failing to collect PAN details could result in penalties amounting to the total amount of the transaction.

By integrating this feature into MocDoc, users can rest assured that their billing processes will adhere to all necessary legal standards, improving the transparency and integrity of their financial operations.

Conclusion

MocDoc’s new PAN validation feature is a significant step toward ensuring that your hospital or lab complies with Indian government regulations for large cash transactions. By automating the collection of PAN card details for transactions over ₹2 lakhs, MocDoc helps you avoid potential legal issues while streamlining your billing processes.

This feature is part of MocDoc's ongoing commitment to provide healthcare institutions with tools that improve efficiency, accuracy, and compliance. Stay ahead of regulatory requirements with MocDoc's advanced features, designed to support your success.

Ensuring Compliance with ...

In line with Indian government regulations, any cash transact.....

Published by: Mohammed Siddiq 2024101517:50:57

Managing lab orders efficiently is crucial for healthcare providers and laboratories. With thousands of patients and numerous tests handled daily, having an intuitive search system is no longer a luxury but a necessity. That’s where our Lab Order Search functionality steps in—designed to simplify record retrieval and enhance operational efficiency.

This feature isn’t just about finding records; it’s about empowering users with precision and speed. Let’s dive into the specifics of how each search option transforms lab order management:

1. Search by Patient: Comprehensive History at Your Fingertips 

For patients who visit labs regularly over the years, tracking historical lab orders can be challenging. Our Search by Patient feature addresses this by enabling users to search for lab orders using:

  • Patient Name
  • Patient ID
  • Mobile Number
Once the search criteria are entered, users can view all lab orders associated with that patient, from the very first visit to the most recent one. Whether it’s a single visit or a relationship spanning over 5–6 years, this feature ensures that no record is ever out of reach.

This comprehensive access not only saves time but also improves decision-making by giving healthcare providers complete visibility into a patient’s diagnostic history.

2. Search by Test or Profile: Focused and Time-Bound

When labs need to identify orders for specific tests or profiles over a particular time period, the Search by Test or Profile feature comes to the rescue.

  • Users can select a test or profile (e.g., CBC) and define a time range of up to 15 days.
  • Upon clicking “Go,” the system will list all orders for that test or profile within the selected period, across all patients.
This functionality is ideal for generating reports, identifying test trends, or managing specific test workflows. With its time restriction, it ensures that the data retrieved is both relevant and manageable.

3. Search by Bill Number: Simplified Billing Inquiries

Billing-related queries can often lead to delays without an efficient search mechanism. Our Search by Bill Number option eliminates this pain point by providing instant access to lab orders using a unique bill number.

Unlike other searches, this feature has no date restriction, allowing users to retrieve the desired record regardless of when the bill was generated. This is particularly useful for resolving billing disputes or verifying past transactions with speed and accuracy.

4. Search by Sample ID: Precision for Sample Management

Laboratories rely heavily on sample tracking to maintain quality and accountability. The Search by Sample ID feature offers a straightforward way to retrieve lab orders linked to a specific sample ID.

Users can:

  • Enter the Sample ID and set a time range of up to 15 days.
  • Instantly access the corresponding lab order within the selected period.
This feature ensures that sample-related information is always accurate, making it easier to track and resolve any sample-related issues.

Why These Features Matter

Efficient lab order management isn’t just about retrieving records—it’s about enabling better care, faster decisions, and smoother operations. Here’s why these advanced search features are game-changers:

  • No Date Restriction Flexibility: Both Search by Patient and Search by Bill Number allow unrestricted access to records, ensuring no information is ever out of reach.
  • Time-Specific Insights: Features like Search by Test/Profile and Search by Sample ID ensure that users can focus on relevant data within specific periods, minimizing clutter.
  • Enhanced User Experience: The system is designed to be intuitive and user-friendly, reducing staff's learning curve and boosting productivity.
Real-World Impact 

Imagine a patient revisiting the lab after six years. With Search by Patient, the staff can pull up all previous lab orders, giving the doctor a complete diagnostic history in seconds. Or consider a scenario where a billing dispute arises. With Search by Bill Number, the billing team can instantly access the relevant order and resolve the issue without delays.

These features don’t just make processes faster—they make them smarter, ensuring that labs can operate with greater efficiency and precision.

Conclusion

Our advanced lab order search functionality is more than a tool; it’s a solution built to address the real challenges labs face every day. Whether you’re searching by patient, test, bill, or sample, this feature provides the clarity and control needed to manage lab orders effectively.

By simplifying record retrieval, improving access, and ensuring accuracy, we’re helping labs focus on what matters most—delivering quality diagnostics and exceptional patient care.

Solving Laboratory Workfl...

Managing lab orders efficiently is crucial for healthcare pro.....

Published by: Mohammed Siddiq 2025022717:02:11

Introduction

Accreditation in laboratory testing assures patients and regulatory bodies of a lab’s commitment to accuracy and quality. However, not every test in a lab may be accredited. MocDoc’s new feature addresses this by allowing labs to display accreditation marks selectively, based on each test’s accreditation status. This innovative feature helps labs enhance the credibility of accredited tests without confusing unaccredited tests, making reports clearer and more reliable.

Key Challenges Addressed by Selective Accreditation

In the context of a busy laboratory, displaying accreditation across all tests can lead to misinterpretation. Labs need a way to differentiate between accredited and non-accredited tests, especially in reports where multiple types of tests are displayed together. MocDoc’s solution brings precision to lab reporting by introducing selective accreditation display options, allowing the lab to display accreditation details accurately and clearly.

Introducing MocDoc’s Selective Accreditation Display Feature

The new selective accreditation feature in MocDoc enables labs to:

  • Specify Accreditation Per Test: Labs can mark specific tests as accredited with logos and details, ensuring an accurate representation of accreditation status.
  • Map Accreditation Type and Date: For each test, labs can define the type of accreditation (e.g., NABL, CAP) and the date the accreditation was granted.
  • Configure Display Location: Customize where and how accreditation logos appear on the lab report, with options for individual test-level logos or grouped accredited test sections.
How the Feature Works

  1. Mapping Accreditation in Test Masters In the Test Masters section, each test has an Accreditation field. Here, labs can: Select the accreditation type for a test (e.g., Enable Accreditation, CAP Accreditation). Enter the accreditation start date, which activates the accreditation logo on reports from that date forward.
  2. Displaying Accreditation Logos Once accreditation information is mapped: Individual Test Logo Display: Enabling the "Include Enable Logo" option in Print Configuration displays the accreditation logo next to each accredited test name on the lab report. For example, if there are ten tests, and four are accredited, those four will show the logo next to their names, clearly distinguishing accredited tests from others. Grouped Accreditation Display: For labs that prefer a grouped view, accredited tests can be displayed in a separate section. This feature: Groups accredited tests and prints them together, followed by a separate section for non-accredited tests. Displays the accreditation logo in the report’s top right or bottom left corner (as per configuration), highlighting the accreditation for the relevant section.
  3. Handling Profiles with Mixed Accreditation Status In cases where a profile (e.g., Complete Blood Count) includes multiple investigations with mixed accreditation statuses: The accredited investigations within the profile are grouped with other accredited tests, and the accreditation logo is displayed. Non-accredited tests in the profile are grouped with other non-accredited tests, ensuring a clear distinction.
Configuration Options for Display

MocDoc offers flexible configuration options for displaying the accreditation logo:

  • Logo Placement: The accreditation logo can appear either at the top right or bottom left of the accredited section.
  • Test-Level vs. Section-Level Display: Labs can choose to display logos next to individual test names or group accredited tests together for section-level logos, providing a professional, organized report format.
Key Benefits of MocDoc’s Selective Accreditation Display

  1. Enhanced Report Clarity: Clear distinction between accredited and non-accredited tests ensures accurate information for patients, doctors, and auditors.
  2. Customization and Flexibility: Labs can configure where and how accreditation logos appear, matching their report style and accreditation requirements.
  3. Efficient Validation and Compliance: Labs can easily validate the accreditation status of each test, ensuring compliance with standards without manual checks.
  4. Improved Patient Trust: By showcasing accredited tests, labs enhance transparency, helping patients trust in the accuracy and quality of their diagnostics.
Conclusion

MocDoc’s selective accreditation display feature enables labs to represent their accredited tests accurately and professionally on lab reports, distinguishing between accredited and non-accredited tests. With this feature, laboratories can maintain clarity, compliance, and credibility in their reporting processes, ultimately enhancing both operational efficiency and patient trust.

Elevate Lab Reporting Sta...

IntroductionAccreditation in laboratory testing assures patie.....

Published by: Mohammed Siddiq 2024111318:24:08

Introduction:

Managing samples and tracking lab reports efficiently is a core challenge for laboratories, especially when dealing with multiple B2B associates like smaller labs, hospitals, and clinics. Traditional methods of manual documentation, order handling, and sample tracking create inefficiencies, leading to mistakes in patient registration, miscommunications, or even loss of samples and delays in report approvals. These challenges result in increased turnaround times, missed revenue opportunities, and strain on lab resources.

In this article, we explore the problems processing labs face when handling B2B sample transfers and lab reports, and how MocDoc’s B2B Order Request Portal provides an integrated solution that streamlines the entire lifecycle—from sample collection to report approval and tracking—reducing errors and boosting operational efficiency.

The Problem: Inefficiencies in B2B Sample Transfers and Report Tracking

Laboratories commonly encounter several key challenges while dealing with B2B associates, including:

1) Complex and Manual Data Entry: B2B labs, clinics, or hospitals traditionally rely on manual methods for registering patients, filling in test requests, and generating bills. These paper-based or standalone systems lead to:

  • Human error in patient registration and order creation. 
  • Duplicate entries, creating inconsistencies between B2B centers and processing labs. 
  • Delayed communication between the B2B center and the processing lab, resulting in extended turnaround times.
2) Inconsistent Sample Collection and Delivery: Coordination between the processing lab’s runner and the B2B centers can be highly disorganized: 

  • Lack of proper tracking for Test Requisition Forms (TRFs) and samples.
  • Miscommunication or missing samples due to unverified data during collection.
  • Damaged samples due to inadequate tracking from collection to delivery.
3) Billing Errors: Different B2B centers have varying rate plans based on their agreements with the processing labs. Without a streamlined system to apply the correct tariffs, billing errors can occur:

  • Incorrect rate plans applied to patient orders.
  • Revenue losses due to billing inconsistencies and undercharging.
4) Delayed Patient Registration and Lab Report Tracking: Processing labs need to re-enter patient information after verifying samples, delaying the registration and billing process. This not only increases the workload but also impacts:

  • Overall sample processing time. Billing bottlenecks due to late registration.
  • Inefficient report tracking with delays in communicating report statuses between the B2B centers and the processing lab.
The Solution: MocDoc’s B2B Order Request Portal

MocDoc’s B2B Order Request Portal addresses these pain points by integrating every step of the B2B sample transfer process and lab report tracking into a single platform. Here’s how it solves the above issues:

1. Simplified Data Entry & Order Requests 🧾

Problem: Manual entry and inconsistent data. 

Solution: The B2B login portal allows B2B associates to directly enter patient information, select tests, and raise an order request digitally.

Key Features:

  • Patient Registration: B2B centers can input basic patient information through the portal, ensuring that all data is accurately captured.
  • Investigation Requests: B2B centers select the required investigations from a pre-configured list, eliminating the risk of errors.
  • TRF Generation 📋: For each patient, a Test Requisition Form (TRF) is automatically generated, streamlining the process of creating detailed records for sample transfers.
Benefit: Reduces manual errors, saves time, and ensures consistency across B2B centers and the processing lab.

2. Streamlined Sample Collection and TRF Management 🚚

Problem: Disorganized sample collection and lack of proper tracking.

Solution: The runner, equipped with a mobile application, receives exclusive credentials and can mark TRFs as received at each B2B center.

Key Features:

  • Runner’s Role: Runners track the receipt of TRFs and samples in real-time using their mobile app. Every sample is logged and accounted for.
  • Batch Collection: Runners collect TRFs and samples in batches from different B2B centers, reducing the likelihood of sample mismanagement.
  • Live Status Updates 📱: As the runner collects samples from B2B centers, the processing lab receives real-time updates on TRF and sample status, improving transparency.
Benefit: Enhanced tracking ensures that no samples are misplaced or damaged during transfer, increasing accountability and sample integrity.

3. Automated Patient Registration and Billing 💳

Problem: Manual patient registration and inconsistent billing. 

Solution: In the processing lab, the Accession Department can register patients and generate bills in just one click.

Key Features:

  • Patient Auto-Registration: Using the information entered by B2B centers, the processing lab can quickly register the patient upon sample arrival, avoiding data duplication.
  • Rate Plan Mapping 🧮: Each B2B associate is assigned a specific rate plan based on their agreement with the processing lab. Upon patient registration, the system automatically applies the correct tariff to the bill.
  • Quick Billing: Bills are generated instantly upon patient registration, ensuring accurate and timely invoicing for the B2B centers.
Benefit: This feature eliminates billing errors, ensures fair pricing, and significantly reduces registration and billing time.

4. Sample Verification & Processing ✅

Problem: Errors during sample verification and processing delays. 

Solution: Samples are verified against the TRF, and discrepancies such as missing or damaged samples are flagged immediately.

Key Features:

  • Sample Verification Screen: The processing lab’s team verifies the samples, and any discrepancies can be marked (e.g., missing or damaged samples). The system records these issues, allowing for prompt action.
  • Processing Initiation: Once samples are verified, they move into the pending completion section, where lab technicians can access them for testing.
Benefit: This organized workflow reduces the chances of processing the wrong samples and ensures faster completion of lab tests.

5. MRP Receipt Generation for Patients 🧾

Problem: B2B centers need to provide patients with an invoice copy that reflects the MRP (Maximum Retail Price) instead of the discounted B2B rates. 

Solution: MocDoc’s B2B portal offers a feature called PrintMRPReceipt, allowing B2B centers to generate and print an invoice copy for patients with the MRP of the processing lab.

Key Features:

  • MRP Invoice Option: When B2B centers create an order request for a patient, they can choose to print an invoice copy that shows the MRP value of the tests, not the agreed B2B rates.
  • Transparency for Patients: This allows the B2B centers to provide patients with a bill that matches the lab’s standard pricing.
Benefit: Ensures transparency in pricing for patients and helps B2B centers maintain clear billing standards without compromising on agreed-upon rates with the processing lab.

6. Lab Report Status Tracking & Printing 🖨️

Problem: Delays in tracking lab reports and difficulties in managing report approval stages. 

Solution: B2B centers can now track the real-time status of lab reports from their Lab Order Screen, ensuring they are aware of the progress at each stage. When reports are approved, B2B centers can instantly review and print them.

Key Features:

  • Lab Order Screen: The B2B portal offers a Lab Order Screen that allows centers to monitor the status of each order. Reports can be tracked through stages like: Pending Completion Stage: The sample is undergoing testing. Pending Verification Stage: The report is being reviewed. Pending Approval Stage: The report is awaiting final approval. Printed Stage: The report has been approved and is ready for printing.
  • Report Printing: Once approved, B2B centers can print the lab reports directly from the portal for their records or to provide them to the patient.
Benefit: Improves transparency and reduces delays in report delivery, allowing B2B centers to provide patients with timely and accurate reports.

Conclusion: A Seamless Laboratory Workflow with MocDoc

The B2B Order Request Portal from MocDoc revolutionizes the way processing labs interact with their B2B associates. By digitizing patient registration, streamlining sample collection, automating billing, tracking lab report statuses, and offering an MRP receipt option, MocDoc has created a more efficient, error-free system that increases productivity and optimizes operations.

By addressing key pain points, the B2B Order Request Portal reduces manual work, increases transparency, and ensures smooth coordination between B2B centers and processing labs. For labs looking to improve their workflow, reduce turnaround times, and enhance report management, MocDoc offers a reliable and scalable solution.

How MocDoc's B2B Order Re...

Introduction:Managing samples and tracking lab reports effici.....

Published by: Mohammed Siddiq 2024100319:29:40