MocDoc’s Timeline Feature: A 360° View of Patient Records 

In the dynamic environment of healthcare, accuracy and accountability in patient records are of paramount importance. Among these, the Discharge Summary holds particular significance, as it encapsulates crucial patient details, diagnosis, treatments, and follow-up plans. However, hospitals often face challenges in maintaining the integrity of these records, especially when multiple users can modify them.

Discharge summaries are typically handled by multiple users, from doctors to administrative staff, to ensure all necessary information is included. However, unrestricted editing access can lead to inadvertent modifications or errors, causing confusion and inaccuracies in critical patient documentation.

For instance, a doctor might finalize a discharge summary, only for another user to unknowingly make changes. This compromises the reliability of the document and could even result in non-compliance with medical and legal standards.

The Solution: MocDoc’s "Mark as Completed" Feature 

To address this challenge, MocDoc has introduced the "Mark as Completed" feature within the Discharge Summary module. This functionality is designed to ensure that finalized discharge summaries remain intact and unaltered, preserving the accuracy and integrity of patient records.

Hospitals often face scrutiny over record-keeping, and errors in discharge summaries can have significant repercussions, from patient dissatisfaction to legal challenges. MocDoc’s "Mark as Completed" feature directly addresses this concern by providing a robust mechanism to secure these critical records while maintaining flexibility when updates are required.

With this innovative solution, MocDoc once again demonstrates its commitment to enhancing healthcare management through technology. Hospitals can now focus on delivering exceptional care, confident that their patient records are accurate, secure, and compliant. 

Hospital billing is a complex process, requiring meticulous attention to detail, especially when dealing with inpatient (IP) main bills. These bills often comprise multiple service charges, including treatments, lab investigations, consultation fees, pharmacy bills, and consumables. Managing discounts efficiently within such a system is crucial to maintaining operational efficiency while ensuring accuracy in financial transactions.

Challenges Faced by Billing Staff in Hospitals 

Billing personnel in hospitals work in high-pressure environments, handling multiple patient transactions daily. Some common challenges include:

To address these challenges, MocDoc has introduced a powerful new feature that simplifies the application of discounts within the IP main bill. This feature allows billing users to apply discounts efficiently, either at an individual item level or across entire service groups.

MocDoc has enhanced its discounting system by introducing Dept-Specific Discount:

When the user selects the “Save for All” option, a prompt appears, displaying service groups such as:

Treatments | Investigations | Consultation Charges | Packages

The billing user can select one or multiple groups, and the discount percentage or amount specified will be applied to all line items within the selected categories.

MocDoc’s new discount management feature is a game-changer for hospital billing teams. Allowing users to apply discounts efficiently across multiple services with a single click significantly reduces the workload and improves accuracy. In a fast-paced hospital environment, where efficiency and precision are paramount, this feature ensures that billing staff can focus more on patient service rather than administrative burdens. MocDoc continues to innovate, making hospital management systems more user-friendly and efficient. 

Medall Healthcare is one of India's largest integrated diagnostic service providers, delivering a full range of high-quality diagnostic services. Known for managing laboratories on behalf of hospitals, Medall ensures reliable, efficient lab services tailored to each hospital’s needs, from sample collection to report generation.

In many multi-location hospitals, operational efficiency and seamless data flow between hospital management and diagnostic services are essential. MocDoc’s Hospital Management System (HMS), designed to streamline outpatient, inpatient, and pharmacy operations, now integrates with Medall to offer hospitals a cohesive experience in managing diagnostics. With this integration, hospitals can effortlessly link diagnostic orders with patient records, ensuring that all processes, from billing to report dispatch, are efficiently synchronized.

For hospitals that partner with Medall for diagnostic services, the MocDoc HMS integration offers a unique opportunity to centralize patient management across inpatient, outpatient, and diagnostic operations. This all-in-one system simplifies workflows, improves efficiency, and enhances patient satisfaction, making MocDoc the perfect choice for hospitals seeking to elevate their operational standards.

The MocDoc-Medall integration empowers hospitals to achieve streamlined operations and improved patient care, with a seamless connection between hospital management and diagnostic services. By combining Medall’s diagnostic capabilities with MocDoc’s comprehensive HMS, hospitals can ensure both quality and efficiency, delivering the best possible patient experience.

For hospitals already using Medall’s diagnostic services, the integration with MocDoc HMS represents a powerful solution to unify operations, simplify lab workflows, and provide high-quality, efficient patient care. Embrace the future of healthcare management with MocDoc and Medall’s seamless integration today.

Hospitals frequently face operational challenges when managing inpatient billing, especially when a patient admitted under a cash payment plan decides to switch to an insurance scheme midway through their treatment. This seemingly simple request can lead to a complex, time-intensive process of tariff adjustments for the services already rendered. To address this pain point, MocDoc has introduced the Auto Update Tariff Feature in its hospital management system.

This article explores the challenges hospitals face in such scenarios and how this innovative feature simplifies billing operations, ensuring accuracy and efficiency.

The Challenge: 

Tariff Discrepancies in Inpatient Billing Hospitals typically maintain two distinct tariffs:

When a patient switches to an insurance scheme after admission, the hospital’s billing team must manually update the prices of all services already added to the inpatient (IP) main bill. This process is:

The Solution: MocDoc’s Auto Update Tariff Feature MocDoc’s Auto Update Tariff Feature is designed to eliminate these challenges by automating the process.

Real-World Impact Consider this scenario: A patient admitted under cash payment opts to utilize their insurance after two days. The hospital team, using MocDoc’s system, maps the insurance provider to the patient. Within seconds, all service charges in the IP main bill are updated automatically, without manual intervention. This seamless process ensures that the hospital’s billing aligns with the insurance provider’s tariff, eliminating potential disputes or inaccuracies.

Conclusion 

Tariff adjustments during inpatient treatment have long been a challenge for hospitals, often leading to operational inefficiencies and billing errors. MocDoc’s Auto Update Tariff Feature provides a robust solution by automating price updates, ensuring that hospitals can handle such scenarios effortlessly.

By leveraging this innovative feature, healthcare facilities can enhance their billing operations, improve patient satisfaction, and strengthen relationships with insurance providers.