Advanced LIMS Software for Bayan Lepas Labs | MocDoc 

• Billing Stage Integration: The emergency sample process begins at the billing screen. When creating a bill, the billing user can flag a sample as "Emergency" using the Emergency Sample Action button.
• Defining Emergency Requirements: The user can: Specify the investigations/tests to be prioritized. Set an emergency turnaround time (TAT) to ensure the tests are processed and results dispatched within a defined timeframe. Provide a reason for the emergency, ensuring clarity and accountability.
• Lab Order Screen Priority: Once marked as an emergency, the sample is automatically displayed at the top of the Lab Order Screen, tagged as "Emergency." The reason for the priority is prominently displayed to assist lab technicians and pathologists in recognizing and acting on the urgency.

• Improved Patient Care: Ensures that critical tests are processed and results are delivered promptly, aiding in faster medical intervention.
• Streamlined Workflow: Lab professionals can quickly identify and prioritize emergency samples without disrupting regular processes.
• Transparency: Clear documentation of emergency reasons enhances accountability and communication between billing and lab teams.

• Handling Unprovided or Inadequate Samples: When a patient fails to provide a sample (e.g., a urine sample in a health package) or submits an inadequate sample, the investigation order remains in the lab order screen.
• Marking as Not Performed: Lab technicians can: Use the Mark as Not Performed option to indicate that the test is not processed. Define a reason for marking the test as not performed, such as "Sample not provided" or "Sample inadequate."
• Moving to Not Performed Order Screen: Once marked, the test is removed from the active lab order screen and shifted to the Not Performed Order Screen for record-keeping.
• Reverting the Status: If the patient provides the sample later or resolves the issue, the test can be reverted from the Not Performed Order Screen back to active processing, ensuring flexibility in managing lab orders.

• Operational Efficiency: Keeps the active lab order screen clutter-free, allowing lab staff to focus on actionable tasks.
• Accurate Record Management: Ensures that every unprocessed investigation is documented with a reason, maintaining transparency.
• Reusability: Provides an easy way to reactivate investigations when the necessary samples are obtained, reducing redundancy.

Quality control in Laboratory Information Management System (LIMS) Software:

• Quality control on the sample
• Quality control of the utilized equipment
• Quality control for the process

Sample management:

• Single-sample management and multi-sample management by using templated management techniques.
• Sample recognition field that can easily identify the sample and log in the details, minimizing manual data entry.
• Barcoded labels for sample tracking.
• Implemented workflow automation features for reduced confusion and increased productivity.

Preparation and Method Execution:

• We have predefined execution methods for sample tracking, analysis of tracking response, complaint reception, reducing the dead time, and overall increasing the efficiency of our system.
• Special features for execution such as content uniformity, dissolution, stability, etc.
• Strict preparation and method execution policies like standardization, tracking of reagents, control of the environment, trainees, and equipment analysis.

Report Management:

• Instant visualization of any abnormal notifications.
• Configurable testing methodologies and calculation techniques for managing high variant products.
• Multiple level approvals with comment entries for sensitive results.

Specialized Reporting:

• Flexible facilities that are fully configurable to the product and customer level including layout, content, units, significant digits, etc.
• Bi-directional integration with SAP-QM or SAP Batches for finished product testing. Interfaces to other ERP/MES systems are available.
• Streamlined delivery of event notifications and results to end-users via e-mail, fax, etc.

Decision Support:

Features:

• Latest and updated versions of specifications are available on request.
• Multi-level product specification management is made with controlled releases.
• Sample management, sample storage, and reserve management are all done with accuracy.
• Sample planning with the batch-wise process and test plan management is done.
• Templated sample management by templating the sample at registration is effectively carried out for sample tracking.
• Quality control is done at multi-level, multi-departmental, and multi-premises.
• Workflow management with work schedule according to work plan for analysts and instruments alike.
• Accuracy in result capture and OOT management.
• Quality control on instruments by instrument calibration and regular maintenance scheduled at different time intervals with a proper update on status lock for instruments.
• Training on the new releases and sample management for every instrument is carried out for every lab personnel
• Any deviations from the original workflow are promptly recorded and validated.
• Stability in the study module is maintained.

1. Inefficient Communication: Marketing teams from labs reach out to local doctors to establish referral relationships. Doctors provide diagnostic forms to patients, but communication about tests can be unclear or inconsistent.
2. Manual Data Entry: When patients arrive at the lab, their information is often entered manually, which can lead to errors. Patients must repeat their details, creating redundancy and frustration.
3. Lack of Visibility: Labs have limited insight into how many patients each doctor is referring, making it difficult to follow up with patients who do not visit.
4. Missed Revenue Opportunities: If a patient does not visit the lab, the lab loses potential revenue and the doctor misses out on commissions.

• Instant Patient Entry: Doctors can quickly enter the patient’s name and select the required tests in the portal.
• Order Generation: Each referral creates an order that appears in the processing lab’s account, ensuring immediate visibility.

• External Doctor's Request Screen: Labs can view a list of all patients referred by doctors in real time.
• Daily Tracking: This screen allows labs to identify how many patients each doctor has referred for a given day.

• Mobile Number Search: Upon entering the patient’s mobile number, the lab can see if there’s an existing order request.
• Quick Registration and Billing: If the number matches, the lab can instantly create a registration and billing entry, pulling in all required information automatically.

• Auto-Generated Billing: All tests selected by the doctor are automatically included in the patient’s bill.
• Consistent Pricing: The lab can apply the agreed commission structure for each referral, ensuring accurate compensation for the doctor.