scroll-arrow
WhatsApp
2026020613:22:12

MocDoc vs eClinicalWorks: Hospital Software Comparison 

Published by: Mohammed Siddiq

MocDoc vs eClinicalWorks: Which Software Fits Hospitals and Multi-Location Clinics Better?

When hospitals compare MocDoc and eClinicalWorks, it usually happens at a very specific stage.

Not during early research. Not when someone is casually browsing software options.

It happens when a clinic is growing into a hospital, or when a hospital is struggling to run everything smoothly with tools that were never meant for inpatient care. At that point, the question is simple. Which system will still work when operations become messy, unpredictable, and busy? This comparison focuses on that reality.
 
Why These Two Even Get Compared

On paper, MocDoc and eClinicalWorks look different.

eClinicalWorks is widely known as an EHR and practice management system. MocDoc positions itself clearly as a hospital management platform.

But in the real world, buyers often shortlist both.

This usually happens when:
  • Multi-specialty clinics start adding beds
  • Day care centers expand into IP services
  • Diagnostic and pharmacy workflows grow in parallel
  • Compliance pressure increases
That is where limits start to show.
 
Product Focus: Clinic First vs Hospital First

eClinicalWorks is built around ambulatory care. That is its core strength.

The workflows are optimized for outpatient visits, insurance billing, structured documentation, and high patient volumes in clinics. In that environment, it performs well.

MocDoc was designed with hospitals in mind from the start.

That means inpatient workflows, ward documentation, lab operations, pharmacy handling, discharge processes, and audits are not add-ons. They are core.

This difference matters more than most people expect.
 
Implementation Is Where Reality Hits

Implementation is where software decisions stop being theoretical.

eClinicalWorks follows a defined onboarding structure. Training, configuration, and go-live steps are planned clearly. For clinics with standardized processes, this is predictable and manageable.

But when workflows differ, adjustments take time. Hospitals rarely operate in neat patterns.

MocDoc implementations tend to be more hands-on. Teams usually spend time mapping how departments actually work, not how they should work on paper. Support models differ too.

eClinicalWorks relies heavily on ticket-based systems. MocDoc provides 24/7 support, which becomes important once night shifts, emergency admissions, or delayed discharges enter the picture.

That difference shows up fast.
 
OP and IP Workflows in Daily Use

Both platforms support EMR, prescriptions, and patient history.

That part is expected. Where they differ is inpatient depth.

eClinicalWorks works best in OP environments. Doctors moving quickly between consultations often find it efficient and familiar.

MocDoc supports OP workflows, but it also goes deeper into IP care. Ward notes, structured IP case sheets, discharge summaries, and mandatory clinical fields are built in.

For example, ICU admission and discharge criteria cannot be skipped. This sounds small, but during audits it matters a lot.

Hospitals looking for this level of control usually prefer hospital-first systems.

You can see how MocDoc handles hospital workflows here: 👉 https://mocdoc.com/hospital-management-system
 
Labs Are Often the Breaking Point

This is where many clinic-focused systems start to feel stretched.

MocDoc includes a full laboratory information management system. It supports analyzer integrations, barcode workflows, result automation, and structured reporting. LOINC mapping at the result level is supported.

Reflex testing is another area where depth shows. When abnormal results appear, follow-up tests can be triggered automatically based on rules. This reduces manual oversight.

eClinicalWorks supports lab ordering and results, often through external labs and interfaces. This works well when diagnostics are outsourced.

Hospitals running in-house labs often need more control.

More details on MocDoc LIMS: 👉 https://mocdoc.com/lab-management-software
 
Pharmacy Is Not Just Prescribing

Prescribing is only part of pharmacy operations.

eClinicalWorks handles medication lists, refills, and prescribing workflows well, especially in OP settings. Inventory is often handled through integrations.

MocDoc includes a dedicated pharmacy module. Batch tracking, expiry monitoring, tray-based dispensing, and branch-level inventory visibility are standard.

In hospitals where billing and dispensing are separate, these details reduce confusion. GST and regulatory updates are handled centrally, which helps when medicine catalogs run into thousands of items.

 
Billing and Revenue Handling

This is where eClinicalWorks is strong.

Revenue cycle management, payer connectivity, and insurance workflows are a core part of the platform. For organizations operating primarily under US insurance models, this is a major advantage.

MocDoc approaches billing differently.

It supports hospital billing, packages, advances, MIS reporting, and mixed payment models. This suits regions where insurance, cash, and government schemes coexist.

If payer networks drive most of your revenue, eClinicalWorks fits well. If billing models are mixed, flexibility matters more.
 
Compliance and Accreditation Reality

Compliance pressure increases over time, not at go-live.

MocDoc is listed as NABH-accredited software. This means the software itself aligns with NABH standards, which reduces audit preparation effort.

Lab workflows also align with NABL expectations.

eClinicalWorks complies with HIPAA and international standards. Outside the US, hospitals may need additional configuration to meet local accreditation needs.

This is not a weakness. It is a matter of focus.
 
Regional Fit Matters More Than Marketing

eClinicalWorks is deeply aligned with the US healthcare ecosystem. Many workflows assume US billing and regulatory structures.

MocDoc is built with regional adaptability.
  • ABDM and AIIMS CDSS in India
  • NPHIES support in the Middle East
  • VAT monitoring in regions like Fiji
This reduces the need for custom development when operating across regions.
 
Scaling Across Locations

Both systems scale, but in different directions.

eClinicalWorks scales well across large clinic groups and physician networks.

MocDoc is designed to handle multi-location hospitals, labs, and pharmacies on a single platform. Inventory movement, centralized reporting, and shared diagnostic access are built in.

For hospital groups, this becomes important sooner than expected.
 
Product Updates Over Time

eClinicalWorks offers a mature platform with incremental updates focused on stability and compliance.

MocDoc follows a quarterly update cycle. Features are added regularly across clinical, lab, pharmacy, security, and compliance areas. Many updates come directly from hospital feedback.

This keeps the system aligned with operational reality.
 
Cost Is More Than License Price

Neither platform publishes fixed pricing.

eClinicalWorks pricing reflects its revenue cycle services and insurance focus. Costs increase as modules are added.

MocDoc pricing is based on modules, locations, and usage. Hospitals often see long-term value due to inclusive support and fewer paid add-ons.

Total cost shows up over years, not months.
 
When eClinicalWorks Makes Sense

eClinicalWorks is usually a good fit when:
  • Operations are primarily outpatient
  • Insurance billing is central
  • Workflows align with US healthcare models
  • Standardization is preferred
When MocDoc Fits Better

MocDoc tends to work better when:
  • Inpatient services are involved
  • Labs and pharmacies are in-house
  • Accreditation is ongoing
  • Multiple locations are managed
  • Support availability matters outside office hours
  • Regional compliance varies

Final Thoughts

This is not about which software is “better.”

It is about fit.

eClinicalWorks works well for clinic-centric, insurance-driven environments.

MocDoc is built for hospitals and healthcare networks dealing with operational complexity.

Once a system is live, switching becomes expensive and disruptive. That makes it worth choosing software that aligns with where your organization is headed, not just where it is today.

Related Blogs

Left Arrow Right Arrow

We're excited to unveil our latest advancements designed to revolutionize healthcare operations! This quarter, we've introduced powerful enhancements across MocDoc LIMS, HMS, and Pharmacy solutions—all focused on boosting efficiency, enhancing accuracy, and delivering exceptional patient experiences.

Here's what's new in MocDoc Q1 2025:
🔬 Revolutionizing Laboratory Efficiency
✅ Smarter, Faster Decision-Making
• Instant Visual Insights with Smart Delta Checks
  • Previous test results now feature color-coded highlights (🟢 Normal, 🟡 Abnormal, 🔴 Critical) for quicker clinical evaluation.
🔍 Better Sample & Report Management
• Never Lose Track of Samples
  • Lab reports now include sample type details, eliminating confusion when handling multiple specimens.
• Seamless Retest Tracking
  • Labs can now log reasons for retests, improving transparency and compliance.
• Error-Free Report Corrections
  • The Report Amendment Feature ensures all changes are tracked, approved, and documented effortlessly.
• Clear Test Instructions for All
  • Phlebotomists, billing staff, and patients now receive test-specific guidelines, reducing errors and unnecessary retests.
🏥 Smarter Hospital Operations
📱 Instant Patient Verification
• One-Click Mobile Verification
  • Confirm patient contact details instantly via OTP over SMS or WhatsApp, ensuring accurate communication.
⚡ More Efficiency in Billing & Administration
• Department-Wide Discounts in Seconds
  • Apply bulk discounts to entire departments (e.g., Radiology, Pharmacy) with a single click—saving time and reducing errors.
• Seamless Multi-Location Navigation
  • The system remembers your last-selected branch, eliminating repetitive selections for multi-location hospitals.
• Customizable IP Casesheet Printing
  • Print only what you need—filter by date or medication list to avoid unnecessary details.
• Transparent Advance Payment Tracking
  • IP bills now include a detailed breakdown of advance payments, ensuring complete financial clarity.
• Direct Expense-to-Patient Mapping
  • Record patient-specific costs (e.g., consumables) for accurate financial tracking and reporting.
💊 Smarter Pharmacy & Billing
🔴 Error-Free Medication Management
• Spot Expiring Batches Instantly
  • Short-expiry products are now highlighted in red during selection—reducing dispensing errors.
🏷️ Smarter Procurement & Compliance
• Hybrid Quotations for Smarter Purchasing
  • Skip quotes for low-cost essentials while enforcing them for high-value purchases, optimizing procurement.
• HSN-Based Tax Breakdown for Better Audits
  • Pharmacy bills now clearly display tax splits, making audits and compliance seamless.
🏥 Enhanced Patient Experience
• Free Follow-Up Validity at a Glance
  • Case sheets now display free consultation expiry dates, preventing patient confusion.
📊 Enhanced Reporting & Transparency
🔎 Better Audit Trails & Compliance
• Track Every Patient Record Edit
  • The Edited Patient Registration Report logs who changed what and when, ensuring data integrity.
• Monitor Merged Patient Records
  • A dedicated report now tracks merged patient IDs, providing full audit trails.
• Complete Report Sharing Transparency
  • The TAT Report now includes timestamps for SMS, WhatsApp, and Email deliveries, ensuring accountability.
🚀 Why This Matters
These updates are all about saving time, reducing errors, and enhancing patient care. Whether you’re a doctor, lab technician, pharmacist, or hospital administrator, MocDoc is making your daily workflows simpler, faster, and more efficient.

Upgrade today and experience the difference!

MocDoc Q1 2025 Update: Tr...

We're excited to unveil our latest advancements designed to .....

Published by: Mohammed Siddiq 2025101516:23:07

We’re excited to share the latest features and improvements added to MocDoc in the fourth quarter of 2024! These updates are designed to enhance efficiency, streamline workflows, and provide a seamless experience for healthcare providers. Here’s a breakdown of the new features and how they benefit your organization.

💼 Streamlining Procurement with MocDoc's Purchase Requisition Feature

Feature Overview: MocDoc’s Purchase Requisition (PR) Feature optimizes centralized purchasing for large healthcare institutions. It consolidates requisitions, generates bulk Purchase Orders (POs), and ensures accurate inventory tracking through Goods Received Notes (GRNs). This feature helps reduce manual effort, cut down on errors, and improve procurement efficiency.

Key Benefits:

  • Simplified Procurement Workflows: Centralize the process of ordering materials and supplies, reducing the time and effort involved in placing individual orders.
  • Enhanced Inventory Accuracy: By tracking purchases and receipts in real-time, it ensures better inventory control and minimizes the risk of stock-outs.
 🏥 Multilingual Prescription Printing for Improved Patient Communication

Feature Overview: We’ve introduced an option to print prescriptions in multiple languages, including Tamil, Arabic, Telugu, Kannada, and other native or local languages alongside English.

Key Benefits:

  • Improved Accessibility: Patients can now receive prescriptions in a language they understand, fostering better communication.
  • Enhanced Patient Experience: Clear, multilingual prescriptions ensure better adherence to treatment plans, promoting trust and better healthcare outcomes.
🎉 Boosting Pharmacy Efficiency with MocDoc's Stock Dispenser Module

Feature Overview: The Stock Dispenser Module automates pharmacy workflows by streamlining billing, updating inventory, and managing stock returns for uncollected orders. This feature reduces manual processes, ensuring accurate inventory tracking and faster service delivery.

Key Benefits:

  • Increased Operational Efficiency: Automate and streamline the entire pharmacy workflow, leading to quicker service and fewer errors.
  • Improved Patient Experience: Reduce waiting times and deliver faster, more accurate results, ensuring better service delivery for patients.
🔠 Simplifying Attendance Management with QR Code Integration

Feature Overview: MocDoc HMS’s QR Code Attendance Management feature enables staff to check in and out via a mobile app, supported by geolocation validation and automated work-hour tracking. This system simplifies attendance management, eliminating manual tracking errors and ensuring seamless operations.

Key Benefits:

  • Time Savings: Automates attendance tracking, saving valuable time for staff and HR.
  • Accurate Attendance Logs: Ensures precise and error-free tracking of staff work hours, helping with payroll management.
🌐 Enhancing Patient Registration Accuracy with MocDoc’s New Duplicate Check

Feature Overview: The Enhanced Duplicate Check prevents duplicate entries during patient registration by validating patient names and mobile numbers. This ensures existing records are displayed, making it easy to identify whether a patient is already in the system.

Key Benefits:

  • Improved Data Accuracy: Prevents duplicate patient records, maintaining accurate and up-to-date information in the system.
  • Faster Registration Process: Speeds up the registration process by automatically highlighting potential duplicate records, reducing front-office staff workload.
🚨 Streamlining Service Room Management with MocDoc’s Latest Enhancements

Feature Overview: MocDoc introduces Room Restriction for Users and Department-Based Service Mapping to improve service room management. Now, users can access only the rooms they are assigned to, while services are auto-mapped by department. This feature enhances security and ensures accurate room setups.

Key Benefits:

  • Streamlined Workflows: Simplifies the process by restricting access to only relevant rooms, saving time and avoiding confusion.
  • Enhanced Security: Role-based access control ensures that sensitive data remains within authorized staff hands only.
📊 Approval Workflow in Estimate Screen

Feature Overview: The new Approval Workflow in the Estimate Screen provides a transparent, streamlined process for approving cost estimates, especially for specialized treatments in facilities such as IVF centers. This ensures accuracy and builds trust in cost breakdowns provided to patients.

Key Benefits:

  • Reduced Errors: Transparent approval process eliminates inaccuracies in cost estimates, enhancing trust with patients.
  • Improved Communication: Facilitates seamless communication between doctors and staff regarding cost estimates, ensuring proper coordination.
💸 Enhanced Invoice Generation Features

Feature Overview: MocDoc’s new Invoice Generation Features streamline billing by offering multiple options, including OP, IP, and consolidated invoices. This update is particularly beneficial for managing B2B clients, corporate patients, and government schemes, automating bulk invoice creation and tracking reimbursements efficiently.

Key Benefits:

  • Simplified Billing: Automation makes invoicing faster and less prone to errors, which helps in streamlining financial processes.
  • Efficient Reimbursement Tracking: Improved systems for managing corporate and government scheme invoices, reducing administrative time spent on claims.
🛏️ Inclusion of Room and Bed Number in Lab Order Screen & Print Work List

Feature Overview: To improve the lab sample collection process, we’ve added room and bed number details to the lab order screen and print work list for inpatient orders. This feature ensures lab technicians and phlebotomists can quickly locate patients by providing the exact room and bed number, minimizing delays and confusion during sample collection.

Key Benefits:

  • Improved Sample Collection: Lab technicians can quickly locate the patient’s room, saving time and ensuring accurate sample collection.
  • Better Coordination: By providing clear room information, this update helps reduce errors and ensures smoother, more efficient lab operations.
🔄 Exclusion of Zero-Quantity Products in Return End Screen

Feature Overview: Managing returns can be time-consuming, especially when inventory discrepancies occur. To make the return process more efficient, we’ve excluded products with zero stock quantity from the Return End screen. This helps users focus only on products available for return, streamlining the workflow and improving inventory management.

Key Benefits:

  • Cleaner Returns Process: Only available products are shown in the return list, reducing clutter and speeding up the return process.
  • Better Inventory Control: Ensures that only products with stock are considered for return, helping maintain accurate inventory levels.
💳 Automated PAN Card Validation for Cash Transactions Exceeding ₹2 Lakhs

Feature Overview: In compliance with Section 269ST of the Indian Income Tax Act, MocDoc now automatically prompts for PAN card details for cash transactions above ₹2 lakhs. This feature simplifies the billing process and ensures that large cash transactions adhere to legal requirements, reducing manual errors and potential penalties.

Key Benefits:

  • Legal Compliance: Ensures that all high-value cash transactions comply with regulatory requirements, avoiding penalties.
  • Reduced Errors: The automated prompt minimizes the risk of processing transactions without required PAN details, ensuring accuracy.
🧾 Introduction of Subtotal Field in Pharmacy Bill Print Screen

Feature Overview: We’ve introduced a Subtotal field in the Pharmacy Bill Print screen, which provides a detailed breakdown of product values before any discounts are applied. This field will display the total value of items purchased, excluding discounts, right before the discount percentage and final total.

Key Benefits:

  • Enhanced Transparency: Provides a clear view of the original cost of items before discounts, improving billing clarity.
  • Better Understanding: Helps both pharmacy staff and patients understand the pricing structure, promoting trust and accuracy.
🔒 New Privileges to Restrict Access to IP Main Bill Post-Closure

Feature Overview: With this update, access to the IP main bill print screen is now restricted after the bill closure or discharge date. Once the bill is closed, only authorized users can view or print the bill, ensuring better control and security.

Key Benefits:

  • Enhanced Security: Prevents unauthorized access to finalized billing records, ensuring confidentiality.
  • Improved Control: Gives authorized personnel exclusive access to billing records post-closure, maintaining integrity in billing processes.
📊 Introduction of Patient Bill Source Report in Pharmacy

Feature Overview: We’ve added the Patient Bill Source report in the Pharmacy section under the MIS. This report allows you to track revenue generated through different sources, helping hospitals understand how patients are discovering their services.

Key Benefits:

  • Revenue Tracking: Tracks how each patient learned about the hospital, helping make informed decisions on marketing and outreach strategies.
  • Detailed Insights: Provides detailed data for better decision-making, helping pharmacies optimize their revenue sources.
🍼 Revolutionizing ART Processes with Detailed MIS Reports

Feature Overview: We’ve launched Detailed MIS Reports in the MocDoc ART Module, specifically for IVF and IUI procedures. These reports help track every stage of the ART process, including patient profiling, investigations, ovarian stimulation, egg retrieval, and more.

Key Benefits:

  • Streamlined Workflows: Provides doctors, embryologists, and consultants with a comprehensive overview of ART processes for better patient management.
  • Improved Patient Outcomes: By documenting and analyzing every critical stage of ART procedures, the report helps improve decision-making and patient care.
These Q4 2024 updates continue to strengthen MocDoc’s ability to streamline hospital and lab operations, enhance patient care, and provide seamless financial management. We are committed to continuously improving our platform and look forward to bringing you even more innovative features in the coming months.

Stay tuned for more updates!

MocDoc Q4 2024 Product Up...

We’re excited to share the latest features and improvements a.....

Published by: Mohammed Siddiq 2025101517:14:22

🚀 MocDoc Q3 2025 Product Update Roundup

We’re excited to share the latest enhancements and changes rolled out in Q3 2025 across MocDoc HMS, LIMS, EMR, MIS, and related modules. These features are designed to improve patient care and safety, boost operational efficiency, and increase transparency for hospitals and clinics. Here’s what’s new this quarter:

🧬 EMR & Clinical Safety Enhancements

ICU Admission & Discharge Criteria Checklist

A structured checklist now appears whenever a patient enters or leaves the ICU. Admission criteria (e.g., SpO₂<90%, hemodynamic instability, need for ventilation or inotropes, GCS score, ABG values, etc.) must be documented, and the system flags whether ICU admission criteria are met. On ICU discharge, clinicians validate stability of vitals, renal function, infection control, etc. This enforces standardized ICU transfer protocols and ensures each entry/exit is justified and auditable.

🔹 Why it matters: Standardizes critical care workflows, improves record accuracy, and supports accreditation (NABH) and medico-legal documentation.
 
Infection Management Module

A brand-new module lets hospitals systematically record and track patient infections. Users can log infection details (type, site, source, organism, detection date, risk factors), document preventive measures (e.g., prophylactic drugs), and add follow-up notes and final outcomes. Existing infection records can be edited or closed, and a dedicated Infection MIS report provides trend analysis.

🔹 Why it matters: Improves infection surveillance and preventive care, enhances patient safety, and helps maintain compliance and quality standards.
 
AIIMS CDSS Integration

MocDoc is now integrated with the AIIMS Clinical Decision Support System (CDSS). When a doctor enters symptoms or diagnoses (in Quick Prescription, Diagnosis Entry, or EMR screens), MocDoc displays AIIMS/MoHFW guideline-driven treatment suggestions and investigation recommendations.

🔹 Why it matters: Empowers evidence-based, standardized clinical decisions using India’s national treatment protocols, improving care consistency and outcomes.

Risk Level Tags in Product Master

New “Risk Level” options in the product master allow drugs to be labeled as High Risk or Emergency Risk. When either is selected, a corresponding risk category field appears (e.g., High Risk Category or Emergency Risk Category). These tags trigger visual alerts on the Prescription screen and Pharmacy billing screens.

🔹 Why it matters: Clearly flags high-risk medications for doctors and pharmacists, enhancing medication safety by drawing attention to drugs that require extra caution.
 
Allergy Alert System in Prescription

MocDoc now actively checks prescribed medications against the patient’s recorded allergies in real time. If a prescribed drug contains a known allergen, an instant alert is shown. High-severity matches block the prescription (forcing an alternative), while moderate reactions allow it with a warning. Patients’ allergies from their medical history are displayed on the prescription screen for convenience.

🔹 Why it matters: Reduces the risk of prescribing drugs that could cause allergic reactions, improving patient safety and adhering to global EMR best practices.

🧪 Lab & Diagnostics Enhancements
 
LOINC Mapping at Result Level

LOINC code mapping has been moved from the test (panel) level to the individual result level (analyte) in the Test Master. Additionally, the LOINC code is now displayed next to each result during entry. This makes it possible to map and identify each specific analyte precisely and ensures the correct code is applied.

🔹 Why it matters: Aligns with industry best practices for interoperability and public health reporting (HL7), improving data exchange and result traceability.
 
Pending Samples Prompt in Lab Receive Screen

When lab users open the Pending Receive screen, a smart prompt lists any samples that have been pending for more than one hour. It shows patient name/ID, test name, sample ID, and elapsed time.

🔹 Why it matters: Acts as an early alert so lab teams can quickly identify and prioritize delayed samples, reducing turnaround time and avoiding workflow bottlenecks.
 
ReflexTest Automation

Labs can now configure “Reflex Tests” in the Test Master: specify a follow-up investigation to be automatically suggested when a primary test result is abnormal or critical. For example, if Urea is abnormal, the system can trigger Creatinine. When the condition is met, an alert asks the user if they want to proceed with the reflex test. On confirmation, the new test is added to the patient’s order (and OP bill) automatically at zero charge.

🔹 Why it matters: Automates the ordering of necessary follow-up tests, reducing manual steps and the chance of missed investigations for critical results, while keeping billing clear.
 
Default Lab Report Print/Email/SMS Config

A new Report Print Configuration in the Control Panel allows administrators to set default output formats for lab reports in Print, Email, SMS, and WhatsApp modes. Options include Cumulative (all tests in one document), By Department, By Test (one test per page), or By Sample ID. Once defaults are set, they apply automatically when reports are printed or sent (though users can override them on-screen).

🔹 Why it matters: Eliminates the need to manually choose report formats each time, ensuring consistent delivery of lab results in the preferred format.
 
Outsourced Tests Tracking Enhancements

Report Received Time: Lab Orders for outsourced tests now include a field to record the exact date and time the report was received from the external lab.
Visual Indicator: In the Result Entry screen, outsourced investigations are highlighted with a visual cue.

These changes allow labs to document turnaround times precisely and instantly recognize which tests are outsourced during result entry.

🔹 Why it matters: Improves coordination with partner labs, provides clear accountability on report timelines, and reduces errors by clearly distinguishing outsourced tests.
 
New MIS: Outsourcing Tests Report

A new MIS report lists all tests configured as outsourced in the Test Master. It shows each investigation marked for outsourcing, the designated external lab, and the lab’s price for that test. Unlike the older report (which only showed what was sent during a period), this master-level report is always available regardless of dates.

🔹 Why it matters: Gives labs complete visibility on which tests are outsourced and to which partners, aiding management in tracking dependencies and planning resources.

NABL Logo & Accreditation Number on Reports

NABL-accredited labs can now upload their own NABL logo and enter their official NABL accreditation number in the system. The custom logo and accreditation number will appear next to the result name on all printed lab reports (for NABL tests).

🔹 Why it matters: Ensures lab reports prominently display the lab’s authentic accreditation credentials, improving credibility and compliance with accreditation guidelines.

🏥 Admission, IP & OT Enhancements
 
Anaesthesia Administration in OT Booking

When booking an OT slot for a patient, a new “Anaesthesia Administration” form can be accessed from the action list. This form pre-fills patient and procedure details and allows staff to record:

Type of anaesthesia (General, Spinal, Epidural, Local).
Drugs given during anaesthesia.
Intraoperative monitoring details.
Recovery & post-anaesthesia vitals and status (e.g., Stable, Disoriented, Oriented).
All of this is captured as part of the OT workflow.

🔹 Why it matters: Streamlines and standardizes the documentation of anaesthesia care during surgeries, improving patient safety and enabling better clinical handoff.
 
IP Admission & Emergency Transfer

Two new actions on the OP Check-in screen let staff convert an outpatient check-in into an inpatient or emergency admission without duplicate data entry:

Transfer to IP Admission: Carries forward patient details to the IP Admission screen.
Transfer to Emergency Admission: Carries details to the Emergency Admission screen (for accidents, critical cases, etc.).

🔹 Why it matters: Saves time and reduces errors by avoiding re-entry of patient information when an OP suddenly requires admission, ensuring a smooth transition between OP, IP, and ER workflows.
 
IP Discharge Checklist (on IP List)

A new Discharge Checklist is available from the action list when a patient’s discharge has been initiated. It guides teams through key clearance steps: Medical Clearance, Discharge Summary Clearance, Medication Reconciliation, Nursing Clearance, and Patient/Caregiver Education. Each section must be completed and signed off by the relevant department.

🔹 Why it matters: Ensures no discharge step is missed, improves coordination among teams, and makes the discharge process safer and audit-ready.
 
Filter: Discharge-Initiated Patients (IP List)

The IP List now has a filter button to show only patients whose discharge has been initiated. When applied, the list displays only “Discharge Initiated” patients (with a visual indicator), and the button toggles to “View All IP Patients.”

🔹 Why it matters: Helps billing and front office staff quickly identify discharge-ready patients and prioritize final billing and paperwork, reducing delays in patient discharge.
 
ICU Patient Location Transfers

When transferring an inpatient from one location/ward to another, new fields capture:

Reason of Transfer (mandatory)
Notes (optional remarks)

Immediately after transfer, the system sends a notification (in the notification panel) noting the move (e.g., “Patient X has been transferred from Ward A to Ward B”).

🔹 Why it matters: Improves the documentation and audit trail of patient movements between locations, adding clarity for clinical and administrative teams.
 
OT Booking Alert for Recent Surgeries

When scheduling an OT for a patient, the system now checks if that patient had a surgery in the last 30 days. If so, an alert appears: “This patient already has a surgery scheduled within the last 30 days. Please ensure there is no medical contraindication.”

🔹 Why it matters: Prevents accidental double-booking of surgeries in a short timeframe and prompts clinicians to verify patient readiness, enhancing patient safety.
 
OT Consent Form – Guardian Validation

The OT Consent Form process now enforces proper consent for minors. If the patient is under 18, the Guardian/Parent Name and Signature fields become mandatory. The form cannot be saved or printed until these details are entered.

🔹 Why it matters: Ensures legal compliance by preventing any missing guardian information on surgical consent forms for underage patients.
 
OT Time-Stamp Tracking

In the Manage OT screen, new fields allow OT staff to log:

Check-In Time (patient enters OT)
Surgery Start Time (when procedure begins)
Surgery End Time (when procedure ends)
Check-Out Time (patient exits OT)

🔹 Why it matters: Provides a complete timeline of OT utilization for each case, improving documentation, coordination (e.g., between surgeons and anesthetists), and enabling better analytics and planning.

💊 Pharmacy & Inventory Enhancements

Tray Number in Pharmacy Sale Bills

Printed pharmacy sale bills now include the Tray Number as a separate column. In setups where billing and dispensing are separate, a patient can take the bill to the dispenser, who uses the tray number to quickly locate the correct medicines.

🔹 Why it matters: Improves coordination between billing and dispensing counters, speeds up medicine retrieval, and reduces patient wait times.
 
Purchase Price & MRP from Last GRN

When adding a product to a Purchase Order, the system now first looks at the latest Goods Receipt Note (GRN) for that product to fetch the last used purchase price and MRP. If no GRN exists, it falls back to the Product Master values. An MRP field has also been added to the PO screen (it was unavailable earlier).

🔹 Why it matters: Ensures that new purchase orders use the most recent supplier pricing, improving pricing accuracy and consistency between GRNs and POs.

Monthly Purchase Invoice Report (By Supplier)

A new report in MIS lists all purchase invoices grouped by supplier for a selected date range. Within each supplier section, it shows a list of invoices and automatic subtotals (total amount, tax, and net value).

🔹 Why it matters: Provides an organized, vendor-wise view of monthly procurement, making it easier to manage month-end processes, reconcile supplier accounts, and analyze vendor spending.

📊 Finance & Reporting Enhancements 

Sales & Return Tax Report (Cash/Credit-wise)

A combined Sales & Returns Tax report now breaks down transactions by payment type: Cash (including cash, card, UPI, NEFT, cheque, etc.) versus Credit. It has four sections: Sales – Cash, Sales – Credit, Sales Return – Cash, and Sales Return – Credit. Each section lists the relevant bills with full tax details.

🔹 Why it matters: Offers a clearer financial snapshot by reconciling tax amounts across sales and returns by payment method, aiding accounting accuracy and tax compliance.
 
Consolidated OP Bills – Performed Doctor Column

In the Patient Dashboard → Bills → OP Bills, the consolidated printout for multiple outpatient bills now includes a “Performed Doctor” column. Each bill line shows the consultant or doctor who actually provided the service on that date.

🔹 Why it matters: Since an outpatient’s visits may involve different doctors, this update brings clarity by explicitly matching each bill to the responsible doctor, improving transparency for both hospitals and patients.
 
Check-in vs. Billed MIS Report

A new MIS report compares the number of OP patients checked in versus the number billed for a given period. It highlights any discrepancies (e.g., missed billing).

🔹 Why it matters: Helps administrators spot and correct gaps where a patient may have been seen but not billed, protecting revenue and ensuring billing compliance.

👩‍⚕️ Doctor & Front Office Tools

Image Comparison (Docket Summary)

Under the Patient Dashboard’s Docket Summary, any two uploaded documents or images can now be selected and viewed side-by-side. After selecting two items and clicking Compare, the images open enlarged next to each other. Users can zoom and navigate within each image.

🔹 Why it matters: Allows clinicians to quickly compare scans, lab reports, or clinical photos from different visits in one view. This side-by-side display saves time and supports more informed decision-making.
 
Docket Folder Organization

A new Folders option has been added inside the Docket section of the OP Case Sheet. Doctors can create multiple folders (e.g., Lab Reports, Imaging, Prescriptions, Referrals) and upload relevant files into each. The original “Docs” area still exists for uncategorized uploads.

🔹 Why it matters: Keeps patient documents organized and easy to find. Reduces clutter in the Docket by grouping files, which saves time during consultations and improves record management.
 
Notification Center (Phase 1)

A centralized Notification Center has been introduced to keep staff informed of critical events in real time. In this phase, notifications include:

Inpatient: Alerts for new admissions and when a discharge request is initiated.
Pharmacy: Alerts when products near expiry (at a configured threshold), when products expire, and when disposal requests are initiated.

Notifications appear within the application’s notification panel. (Future phases will add alerts for Lab, OT, Billing, etc.)

🔹 Why it matters: Provides immediate, in-app alerts across departments to speed decision-making and follow-up, helping teams stay on top of important events as they happen.
 
Doctor OP List – Billing Status Colors

In the doctor’s view of the OP check-in list (under Doctor login), each patient’s tab is now color-coded by billing status. For example, billed cases might have a green background and non-billed cases a yellow background (specific colors are configurable).

🔹 Why it matters: Enables doctors to instantly see which patients have been billed for their consultation and which have not. This visual cue helps prevent missed charges when patients enter the room before billing is done.

Medical History Color Indicators

The Medical History section of the Patient Dashboard now highlights sections with filled data in color. For instance, if the Medical History section is populated, its tab might appear teal; if the Drug History is filled, it appears amber; Allergies red; and so on. Blank sections remain uncolored.

🔹 Why it matters: At a glance, doctors and nurses can tell which history sections contain information. This saves time during reviews and ensures critical patient data (like allergies) isn’t overlooked.

🔒 Security & Platform Enhancements

Password Expiry Enforcement

Administrators can now enforce password expiration policies at the account level. Available options are 30, 60, or 90 days. Once set, all users under that account must reset their password upon reaching the expiration date (the system will force a reset on login). This cycle repeats every interval.

🔹 Why it matters: Encourages users to update passwords regularly, reducing the risk of compromised credentials and aligning with standard IT security best practices.
 
Security Log for Failed Logins

A new Security Log (under More → Logs) captures failed login attempts. For each event, it records the user name, timestamp, IP address, browser/platform, and a description (e.g., “Repeated login attempts with incorrect credentials”).

🔹 Why it matters: Helps administrators detect suspicious login behavior (such as potential brute-force attacks) by providing a detailed audit trail of unauthorized access attempts.
 
Auto-Account Lock on Wrong Password

The login screen now blocks a user’s account immediately after an incorrect password is entered. The account remains locked until an Admin unlocks it.

🔹 Why it matters: Prevents unauthorized access by shutting out users after a bad login attempt, adding an extra layer of protection against brute-force attacks.
 
🎯 Conclusion

Q3 2025 has been all about smarter workflows, stronger compliance, and safer patient care. From ICU protocols to lab interoperability, OT safety to security controls, these 35 updates make MocDoc more powerful and reliable for hospitals, clinics, and labs.

We’re committed to innovating every quarter to make healthcare delivery more efficient and transparent. Stay tuned for Q4, even bigger updates are on the way!

MocDoc Q3 2025 Product Up...

🚀 MocDoc Q3 2025 Product Update RoundupWe’re excited to share.....

Published by: Mohammed Siddiq 2025092010:28:45

We’re excited to unveil the 30 latest enhancements rolled out in Q2 2025 across MocDoc HMS, LIMS, EMR, MIS, and Security modules. These features are designed to improve patient safety, boost operational efficiency, and strengthen compliance — while giving hospitals and clinics smarter control over their workflows.
Here’s what’s new this quarter:

🧬 EMR & Clinical Safety Enhancements

1. Allergy Alert System in Prescription

Doctors are now automatically alerted if a prescribed drug conflicts with a known allergy in the patient’s Medical History. High-risk drugs are blocked, while moderate-risk prescriptions show a warning.

🔹 Why it matters: Improves medication safety and aligns with global EMR standards.

2. AIIMS CDSS Integration

MocDoc now supports intelligent clinical suggestions powered by AIIMS Clinical Decision Support System (CDSS), offering evidence-based treatment options as you diagnose and prescribe.

🔹 Why it matters: Empowers consistent, guideline-driven care across all facilities.

3. OBG ‘Is Critical’ Flag for High-Risk Pregnancies

A new flag in the OBG Casesheet helps providers easily identify high-risk maternity cases, reflected in both the patient file and EDD report.

🔹 Why it matters: Enables proactive maternal care and government report compliance.

🧪 Lab Workflow Optimization

4. ReflexTest Automation

Automatically trigger follow-up investigations based on abnormal test results—configured directly in Test Master.

🔹 Why it matters: Reduces manual errors, ensures timely diagnostics.

5. Pending Samples Prompt in Receive Screen

Smart prompt alerts lab staff about samples pending for more than 1 hour.

🔹 Why it matters: Improves lab TAT and interdepartmental coordination.

6. Default Lab Report Output Type

Set default print/email/WhatsApp formats for lab reports — by test, by department, by sample ID, or cumulative.

🔹 Why it matters: Reduces manual selection, ensures consistent delivery.

7. Sample Rejection Handling

Reject unprocessable samples with reason tracking and easy re-initiation from the Receive Sample screen.

🔹 Why it matters: Enhances traceability, speeds up recollection, reduces errors.

8. Sample ID in Result Entry Screen

Sample ID is now visible alongside test names to reduce mismatched data entry.

🔹 Why it matters: Supports error-free result processing in high-volume labs.

9. NABL Logo & Accreditation No. Customization

Accredited labs can now upload their official NABL logo and add their accreditation number to reports.

🔹 Why it matters: Boosts compliance and authenticity in certified reports.

🏥 Admission, IP & OT Enhancements

10. Emergency Admission Module

Faster registration + admission for casualty/emergency patients with minimal fields and MLC badges.

🔹 Why it matters: Speeds up triage, improves coordination in critical situations.

11. Discharge-Ready Filter in IP List

Filter inpatients marked ‘Discharge Initiated’ to prioritize billing and discharge tasks.

🔹 Why it matters: Reduces delays and eases peak-time discharge load.

12. OT Timestamps (Check-In, Surgery Start/End)

Track OT utilization with new time logs — including Check-In, Surgery Start, End, and Check-Out.

🔹 Why it matters: Offers complete visibility for audit, planning, and analytics.

💊 Pharmacy, Product Master & Procurement

13. Risk Level in Product Master

Drugs can now be tagged as “High Risk” or “Emergency Risk”, with visual alerts on prescription and billing screens.

🔹 Why it matters: Strengthens medication safety protocols across departments.

14. Smart Margin Alerts in GRN

If you proceed with a higher quote during GRN entry, the system shows a supplier margin alert.

🔹 Why it matters: Helps reduce procurement overspend and improve supplier comparisons.

15. Monthly Purchase Invoice Report by Supplier

Track monthly purchases by supplier with grouped subtotals and clear tax/value breakdown.

🔹 Why it matters: Simplifies reconciliation and vendor analysis.

📊 MIS & Financial Transparency

16. Check-In vs. Billed MIS Report

Track daily mismatches between check-ins and billing to avoid missed revenue.

🔹 Why it matters: Drives billing compliance and improves financial accountability.

17. Advance Payment Table in IP Estimate Print

Patients can now view a tabular list of advances already paid in the estimate document.

🔹 Why it matters: Improves patient communication and billing transparency.

18. Invoice Report – New “All” Filter

A consolidated view of all invoices (Settled + Pending) within a selected period.

🔹 Why it matters: Gives finance teams better clarity in one place.

19. Cancelled Investigation Report with Result Preview

View results of cancelled lab tests even after cancellation for audit/reference.

🔹 Why it matters: Prevents loss of critical data due to accidental test cancellations.

👩‍⚕️ Front Desk & Doctor Tools

20. Colour-Coded Billing Status in Doctor OP List

Doctors can instantly differentiate between billed and non-billed patients via background colours.

🔹 Why it matters: Prevents missed consultations and revenue leakage.

21. Reminder Module Overhaul

Revamped follow-up system with rescheduling, status updates, and appointment conversion.

🔹 Why it matters: Makes follow-ups proactive and trackable from multiple screens.

22. Medical History Colour Indicators

Colour tags in Patient Dashboard help highlight filled Medical, Allergy, Drug, and Surgical history fields.

🔹 Why it matters: Saves time and makes clinical reviews more intuitive.

🔒 Security & Access Control

23. Security Log for Failed Login Attempts

Track unsuccessful login attempts with browser, IP, and timestamp logs.

🔹 Why it matters: Helps detect suspicious activity early.

24. Auto-Account Lock on Incorrect Login

Accounts are auto-blocked after failed login attempts. Admins can unlock them.

🔹 Why it matters: Prevents brute-force attacks.

25. Parallel Login Restriction

Prevents users from logging into the same account on multiple devices/tabs simultaneously.

🔹 Why it matters: Protects sessions and improves accountability.

26. Mandatory Password Change for New Users

First-time users must set a new password upon login.

🔹 Why it matters: Eliminates default/shared password risks.

27. Multi-Factor Authentication (MFA)

Users can enable OTP-based 2FA via mobile or email.

🔹 Why it matters: Strengthens access security and aligns with global standards.

🧭 Usability Enhancements

28. Location Retention Across Key Screens

Your last selected location is now remembered across Registration, IP List, MIS, Appointment, and Check-In.

🔹 Why it matters: Saves time and improves efficiency across branches.

🎯 That’s a Wrap on Q2 2025

From AI-driven clinical guidance to security-first workflows and improved lab turnaround, MocDoc’s Q2 2025 upgrades are all about giving you greater control, clarity, and confidence across your healthcare operations.

More innovation is on the way — stay tuned for Q3!

🚀 MocDoc Q2 2025 Product ...

We’re excited to unveil the 30 latest enhancements rolled out.....

Published by: Mohammed Siddiq 2025101513:57:01