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2025123113:22:12

MocDoc 2025 | NABH-Certified Digital Healthcare Transformation 

Published by: Mohammed Siddiq

🌟 MocDoc 2025: A Year of Intelligent Transformation, NABH Excellence, and Healthcare Digital Reinvention

2025 has been a defining year for MocDoc.

A year shaped by innovation, compliance, and a relentless commitment to elevating healthcare delivery across India and beyond. With more than one hundred product enhancements across OP, IP, Lab, OT, Pharmacy, Inventory, Billing, Security, EMR, and MIS, MocDoc strengthened its position as one of India’s most advanced and trustworthy healthcare platforms. This year also marked two major milestones in our quality journey:

  • Achieving NABH Accreditation for HIS and EMR
  • Ongoing NABH CMS Accreditation Assessment
As hospitals increasingly look for compliant, intelligent, and efficient digital systems, MocDoc enters 2026 stronger, smarter, and more future ready than ever.
Below is the complete 2025 transformation story.


🏆 MocDoc Achieves NABH Accreditation for HIS and EMR

MocDoc earned the prestigious NABH certification for its Hospital Information System and Electronic Medical Records, a landmark achievement that validates our commitment to national healthcare standards.

This accreditation confirms that MocDoc’s digital workflows meet strict guidelines for clinical safety, documentation accuracy, patient data integrity, and audit-friendly compliance. It reinforces trust for hospitals seeking an NABH-aligned solution that reduces risk while improving operational consistency. The system now adheres to standard clinical documentation structures, robust access control, digital traceability, and NABH-aligned processes across OP, IP, OT, Pharmacy, Lab, ICU, and Emergency care. This milestone ensures MocDoc hospitals are better prepared for regulatory reviews, internal audits, and quality assessments.


⭐ Ongoing NABH CMS Accreditation Assessment

Our Clinic Management System is currently undergoing NABH evaluation. This initiative will extend accreditation-ready processes to clinics, polyclinics, and day-care centers. It ensures clinical documentation, workflow safety, and operational governance remain consistent even outside hospital environments.
 
 
 
🏥  Intelligent Outpatient Enhancements

📍 OP to IP and OP to Emergency Transfer

Hospitals can now convert outpatient check-ins directly into inpatient or emergency admissions without re-entering patient data. This improves triage speed, reduces delays during critical cases, and eliminates redundant registration steps.

📍 Referral System

Internal and external referrals now capture department, priority, referring doctor, and clinical notes. The Referral MIS Report helps hospitals track referral patterns, optimize specialist load, and strengthen clinical collaboration.

📍 Vitals Indicator in OP Check-In
Doctors immediately see whether vitals were captured before consultation. This encourages complete assessments and ensures a consistent clinical baseline for every patient visit.

📍 Doctor Billing Status Color Coding

Consultation lists highlight billed and unbilled patients to prevent missed billing. This reduces revenue leakage and increases accountability across OP workflows.

📍 Consumable Management Improvements

Consumables can be added during check-in or billing, ensuring accurate charge capture and streamlined patient costing.

📍 Location Retention Across OP Screens

Multi-branch hospitals benefit from automatic location recall in Check-In, Appointments, Registration, and Doctor List screens, improving workflow efficiency and reducing repetitive selections.


🛏  Inpatient Enhancements That Strengthened Care Delivery

📍 Nursing Notes in Ward Request

Nursing notes can be recorded within the Ward Request module and automatically update inside the IP Case Sheet. This simplifies documentation and improves clinical continuity.

📍 Discharge Checklist in IP List

Staff can review medical, nursing, financial, and documentation checkpoints using a standardized discharge checklist. This reduces discharge delays and ensures compliance.

📍 Emergency Admission Module

Emergency or casualty intake can be completed in a single step. Minimal mandatory fields ensure fast admission, especially when demographics are unknown. Emergency cases are tracked with triage indicators, missing information flags, and MLC status.

📍 ICU Admission and Discharge Criteria Checklist

ICU eligibility and discharge readiness are documented using standardized guidelines, aligning with NABH expectations for critical care units.

📍 Provider Mapping from IP List

Hospitals can assign providers directly from the IP List, avoiding unnecessary navigation to the patient dashboard.

📍 Surgery Notes: Pre, Intra, Post

All surgical notes are structured clearly for better clinical communication and audit-ready documentation.

📍 Equipment Charges

Hourly charges for ventilators, oxygen, monitors, and other equipment can now be recorded more transparently, improving billing accuracy.

📍 Add Investigations and Print Barcodes from Ward

Nurses and ward staff can raise investigations and print barcodes without accessing the Lab Order screen, improving speed and reducing workload.



📚  EMR Enhancements and Clinical Safety Features

📍 AIIMS CDSS Integration

MocDoc now integrates with AIIMS Clinical Decision Support System, a government-backed diagnostic intelligence tool. Clinicians receive suggestions for investigations and treatments based on national Standard Treatment Workflows. This supports junior doctors, standardizes care, and reduces clinical variability.

📍 Allergy Alert System

When prescribing, MocDoc automatically checks for recorded allergies and warns about moderate or high-risk medication conflicts. High-risk conflicts block prescription until corrected. This significantly improves patient safety.

📍 Critical Pregnancy Flag in OBG Case Sheet

The new "Is Critical" flag identifies high-risk pregnancies. It supports clinicians in early decision-making and aligns reporting with government maternity guidelines.

📍 Color-Coded Medical History

Medical history sections visually highlight categories that contain data. Doctors can instantly identify allergies, drug history, family history, and habits without searching manually.
 
 
🧪 Laboratory and LIMS Enhancements

📍 Outsourced Test Enhancements

Outsourced results now include report-received time and visual markers in result entry. This improves traceability and helps teams manage outsourced workflows more effectively.

📍 ReflexTest Automation

Abnormal results automatically trigger follow-up investigations. The system suggests the configured reflex test and adds it to billing at zero value upon approval. This reduces missed follow-ups and standardizes diagnostic pathways.

📍 Bulk Sample Receive

High-volume labs can now receive multiple samples at once, reducing manual load during peak hours.

📍 B2B Provider Filter

Labs working with external centers can filter orders by provider, improving coordination and turnaround time.

📍 QC Sample Tracking and Cancelled QC Orders Report

Labs receive complete traceability for QC processes, including cancelled QC entries. This strengthens audit quality and compliance.

📍 Retest Reason Capture

Every retest requires a recorded reason. These reasons appear in MIS reports for quality control and error analysis.

📍 Report Amendment Workflow

Amendments after approval now follow a structured process with technician and pathologist re-verification. All changes are logged with timestamps and user details, supporting accreditation compliance.

📍 Sample Type Display in Reports

Lab reports now include a sample type field for all collected samples. This improves clarity for clinicians and patients.

📍 LOINC Mapping at Result Level

Global LOINC codes can now be mapped directly at the result level, enhancing international interoperability.

📍 Delta Check Color Coding

Previous results are color-coded as normal, abnormal, or critical, enabling doctors to recognize trends instantly.

📍 Sample Rejection Handling

Departments can reject unsuitable samples with a mandatory reason. Once recollected, samples can be reassigned without workflow confusion.

📍 Sample ID Display in Result Entry

Lab technicians entering manual results can now view sample IDs alongside test names, reducing entry errors.


🛠 OT and Surgical Workflow Enhancements

📍 Visibility Control Panel for Doctors

Hospitals can configure which doctor roles (surgeon, assistant, anesthetist) appear during OT booking for improved accuracy.

📍 Anaesthesia Administration Module

Detailed anesthesia tracking includes drugs used, vitals monitoring, and recovery observations. This enhances perioperative documentation.

📍 Surgery Package Automation

Charges for consultants and assistants are automatically assigned based on predefined surgery packages, simplifying billing.

📍 OT Booking Alert: Surgery Previously Booked

If a patient had surgery within the last 30 days, MocDoc alerts staff to avoid conflicting scheduling.

📍 OT Timestamps

Check-In, Surgery Start, Surgery End, and Check-Out times are captured for accurate surgical analytics and compliance reporting.


💊 Pharmacy and Inventory Innovations


📍 Tray Number in Pharmacy Bill Print

Bills now include a tray number column for setups where billing and dispensing counters are separate. This reduces confusion and improves dispensing accuracy.

📍 Short-Expiry Batch Highlighting

Short-expiry batches are visually highlighted when selected, helping staff avoid issuing near-expiry medicines.

📍 Automatic Prefix Generation for PO, GRN, and G-Return

Inventory documents now follow structured prefixes for easier sorting and traceability.

📍 Quotation Validity

The system validates quotation expiry dates to ensure procurement is completed within the agreed window.

📍 Smart Margin Notification

When receiving goods at a higher price than other available quotations, MocDoc alerts staff to maximize profitability and avoid costly errors.

📍 Hybrid Quotation Workflow

High-value items can require quotations, while low-value consumables can bypass the requirement for faster procurement.

📍 Add PR Products and Reorder Level Products to PO

Users can add products directly from Purchase Requests, Reorder Levels, and new product entries, creating faster procurement cycles.


💳  Billing, Finance, and MIS Enhancements

📍 Secondary Insurance Modal

Hospitals working with dual insurance plans can now manage item-wise coverage splits more efficiently.

📍 NEFT Transaction Date Capture

Finance teams can record NEFT payment dates accurately, improving reconciliation and documentation.

📍 OP Refund Print Enhancements

Refund prints now include patient name and mobile number for better clarity and audit safety.

📍 IP Estimate Print Advance Table

The estimate print now includes a structured advance-payment table, improving patient transparency during billing discussions.

📍 IP Main Bill Advance Table

Advance payments are displayed in an organized table within the bill, improving financial clarity.

📍 Inpatient Bill Value Report

MIS now provides combined values for the main bill, pharmacy bill, and spot bill, giving administrators a unified view of total patient billing.

📍 Check-In vs Billed Report

This report compares the number of OP check-ins with the number of bills generated. It helps detect missed billing opportunities and prevents revenue leakage.

📍 Sales and Return Tax Report

Finance teams gain better visibility into cash and credit taxes across sales and returns.

📍 Cancelled Lab Report Preview

Cancelled investigations with previously entered results can now be previewed to avoid data loss.


🔐 Security, Compliance, and Audit Enhancements

📍 Multi-Factor Authentication

Users can enable MFA through email or mobile for stronger account protection.

📍 Three Failed Attempts Account Lock

After three incorrect password entries, accounts automatically lock until unlocked by an administrator.

📍 Auto-Block on Wrong Password

Persistent incorrect login attempts trigger security blocking for added protection.

📍 Mandatory Password Change on First Login

New users must change their password during initial login, ensuring credential safety.

📍 Password Expiry Policies

Administrators can enforce 30, 60, or 90 day password expiry cycles for improved IT governance.

📍 Parallel Login Restriction

Users cannot log in simultaneously from multiple devices, reducing credential misuse.

📍 Security Log

All failed login attempts are recorded with IP address, browser, and timestamp details, enabling hospitals to detect suspicious behavior.
🌟 Conclusion: MocDoc’s Commitment to Healthcare Excellence

2025 was not just a year of updates.

It was a year of progress, accreditation, and deep listening to the evolving needs of hospitals, clinics, labs, caregivers, and patients.
With more than one hundred enhancements, NABH HIS and EMR accreditation, and our ongoing CMS accreditation efforts, MocDoc has moved closer to its vision of being the most compliant, intelligent, and reliable healthcare platform in India.

As we enter 2026, our mission remains clear: To empower every healthcare facility with safer workflows, smarter technology, and measurable results that improve patient care.
 

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In large healthcare institutions like medical colleges and hospitals, managing pharmacy transactions across various counters can be complex and labor-intensive. MocDoc’s Stock Dispenser Module is designed to simplify and streamline this process, improving accuracy, efficiency, and accountability in pharmacy operations.

Understanding the Stock Dispenser Workflow

In many hospitals and pharmacies, operations are distributed across multiple counters:

  • Billing Counter: Where the pharmacy bill is generated.
  • Cash Collection Counter: Where payments are collected for cash transactions.
  • Dispense Counter: Where patients receive their medications after providing a copy of the paid bill.
With the Stock Dispenser Module, MocDoc automates and optimizes this entire workflow, enhancing operational efficiency.

How MocDoc’s Stock Dispenser Module Works

  1. Bill Generation The pharmacy bill is generated at the billing counter. Whether the payment is on credit or cash, the billing section registers the transaction and makes it accessible to the dispensing team.
  2. Payment Collection For cash transactions, patients proceed to the cash collection counter, where payment is confirmed. Afterwards, they take their paid bill to the dispensing counter to collect their medications.
  3. Automated Stock Deduction Upon bill generation, the system automatically deducts the required stock quantity. This ensures accurate, up-to-date inventory levels, reducing the chances of stock discrepancies.
  4. Dispense Process At the dispense counter, staff can view all generated bills on the Manage Dispense Screen. When the patient presents the bill, pharmacy staff confirm the transaction by clicking “Dispense Stock,” officially completing the process.
  5. Reverting Stock for Uncollected Orders If a patient does not collect their medication or fails to make a payment, the staff can mark the order as “Not Dispensed.” The system then automatically cancels the bill and returns the stock, ensuring inventory accuracy and minimizing waste.
Key Benefits of the Stock Dispenser Module

  1. Improved Operational Efficiency By streamlining each step from billing to dispensing, the Stock Dispenser Module minimizes waiting times and optimizes counter operations.
  2. Enhanced Inventory Control Automatic stock deduction and reversal keep inventory levels accurate, improving stock management and planning.
  3. Reduced Manual Workload Pharmacy staff can focus on patient service as the module automates tasks like stock management, order tracking, and cancellation of uncollected orders.
  4. Improved Cash Flow Management For organizations providing medications on credit, the module tracks bill status across counters, making it easier to manage payments and control outstanding dues.
  5. Error Reduction and Accountability By automating stock handling and providing real-time status updates, the module reduces manual errors and enhances accountability.
  6. Enhanced Patient Experience With reduced wait times and faster processing, patients experience smoother interactions and timely access to their medications.

Addressing Key Challenges in Medication Dispensing

MocDoc’s Stock Dispenser Module directly addresses common challenges faced by large healthcare institutions:

  • Inventory Management: Automatic updates prevent stockouts and ensure availability.
  • Process Efficiency: Streamlines workflow across counters, minimizing delays in medication dispensing.
  • Payment Verification: The option to cancel orders and revert stock for uncollected medicines ensures cash flow accuracy and record integrity.
Conclusion

The Stock Dispenser Module from MocDoc brings a new level of efficiency and precision to pharmacy operations in large medical setups. By integrating billing, payment, and dispensing processes into a seamless workflow, MocDoc enables healthcare providers to focus on patient care without being slowed down by administrative complexities.

Enhancing Pharmacy Operat...

In large healthcare institutions like medical colleges and ho.....

Published by: Mohammed Siddiq 2025101518:07:16

Laboratories are critical to healthcare, handling hundreds of investigations daily. However, managing such a high volume of investigations presents various challenges, particularly in terms of tracking investigation statuses, which can lead to inefficiencies, communication gaps, and delays in diagnosis.

Common Challenges in Laboratory Management:

  1. Difficulty in Tracking Investigation Progress: Laboratories often struggle with tracking the status of investigations in real-time. Without a comprehensive status screen, knowing which tests are in progress, completed, or pending is difficult, leading to delays.
  2. Departmental Overload: Multiple departments such as biochemistry, hematology, and pathology handle investigations, and without an organized system, lab managers may find it hard to monitor each department’s workload.
  3. Test-by-Test Monitoring: Keeping track of investigations on an individual test basis is another challenge. Often, labs find it difficult to manage the workflow for every test performed, leading to potential delays in patient results.
  4. Fragmented Communication: When test statuses are scattered across different platforms or not easily accessible, communication between departments, doctors, and patients breaks down, causing operational inefficiencies.
  5. Handling B2B and B2C Patients: In hospitals dealing with B2B clients (e.g., corporate health packages), managing and keeping a separate tab for these patients further complicates the process of tracking investigation statuses.

MocDoc’s Investigation Status Feature: A Comprehensive Solution

To address these pressing challenges, MocDoc’s Investigation Status Screen offers a structured, easy-to-navigate system that allows laboratories to track investigations efficiently. This feature is divided into three screens—Patient-wise Status, Department-wise Status, and Test-wise Status—each offering unique insights to help labs streamline their workflow.

1. Patient-wise Status Screen

The Patient-wise Status Screen offers a holistic view of each patient's investigations, showing:

  • Patient Information: Serial number, patient ID, and referral doctor details make identifying cases easier.
  • Investigation Status Columns: Categories like Billed, Paid, Processing, Completed, and more provide real-time updates on each investigation.
In this screen, lab staff can easily click on any investigation status (e.g., processing) and see the tests associated with that status. For instance, if a patient has five tests, and three are completed while two are processing, the system will show a “Partially Completed” status, making follow-ups simple and intuitive. This helps labs maintain a real-time grasp on the investigation process.

2. Department-wise Status Screen

In many labs, departments operate semi-independently, leading to unbalanced workloads. The Department-wise Status Screen solves this by:

  • Displaying department columns like Biochemistry, Hematology, and Pathology.
  • Offering color-coded statuses: Green for completed investigations, Yellow for partially completed, Red for pending investigations.
This helps department heads and managers see where bottlenecks are happening and enables them to allocate resources more efficiently.

3. Test-wise Status Screen

When tracking the progress of specific tests, the Test-wise Status Screen comes into play. It shows the investigation statuses of tests across the board, independent of the patient or department. This is useful for monitoring high-volume tests and ensuring they don’t get stuck in any stage of the workflow.

By categorizing each test as Billed, Paid, Processing, etc., the system offers an efficient way to manage multiple tests in parallel, ensuring timely results and more consistent performance.

Key Benefits of MocDoc’s Investigation Status Feature:

  1. Improved Operational Efficiency: Whether through patient-wise, department-wise, or test-wise status tracking, the status screen enables labs to keep an eye on investigations at all stages, thus reducing delays and enhancing operational efficiency.
  2. Real-Time Tracking: The ability to click on a specific status, view investigation details, and understand where delays might occur ensures that staff can address bottlenecks in real time.
  3. Color-coded Alerts: The color-coded system in the department-wise screen (green, yellow, red) gives immediate insight into the status of each department, aiding quick decision-making.
  4. B2B Compatibility: For labs handling corporate clients, MocDoc allows the provider column to display the corporate name. This makes tracking investigations for B2B patients simpler and more organized.
  5. Transparency and Communication: The detailed statuses enhance transparency and streamline communication between the lab and physicians, helping doctors provide faster and more accurate diagnoses.
Conclusion:

Laboratory management can often be a logistical nightmare without the proper tools to keep track of investigations. Delays in diagnostics and communication gaps can hinder the entire healthcare process. MocDoc’s Investigation Status Feature directly addresses these challenges by providing real-time tracking of investigations at patient, department, and test levels. The system’s ability to streamline tracking across multiple dimensions not only enhances the lab’s performance but also ensures better healthcare outcomes by ensuring tests are processed efficiently and accurately.

Overcoming Laboratory Man...

Laboratories are critical to healthcare, handling hundreds of.....

Published by: Mohammed Siddiq 2025101518:18:10

🌟 MocDoc 2025: A Year of Intelligent Transformation, NABH Excellence, and Healthcare Digital Reinvention

2025 has been a defining year for MocDoc.

A year shaped by innovation, compliance, and a relentless commitment to elevating healthcare delivery across India and beyond. With more than one hundred product enhancements across OP, IP, Lab, OT, Pharmacy, Inventory, Billing, Security, EMR, and MIS, MocDoc strengthened its position as one of India’s most advanced and trustworthy healthcare platforms. This year also marked two major milestones in our quality journey:

  • Achieving NABH Accreditation for HIS and EMR
  • Ongoing NABH CMS Accreditation Assessment
As hospitals increasingly look for compliant, intelligent, and efficient digital systems, MocDoc enters 2026 stronger, smarter, and more future ready than ever.
Below is the complete 2025 transformation story.


🏆 MocDoc Achieves NABH Accreditation for HIS and EMR

MocDoc earned the prestigious NABH certification for its Hospital Information System and Electronic Medical Records, a landmark achievement that validates our commitment to national healthcare standards.

This accreditation confirms that MocDoc’s digital workflows meet strict guidelines for clinical safety, documentation accuracy, patient data integrity, and audit-friendly compliance. It reinforces trust for hospitals seeking an NABH-aligned solution that reduces risk while improving operational consistency. The system now adheres to standard clinical documentation structures, robust access control, digital traceability, and NABH-aligned processes across OP, IP, OT, Pharmacy, Lab, ICU, and Emergency care. This milestone ensures MocDoc hospitals are better prepared for regulatory reviews, internal audits, and quality assessments.


⭐ Ongoing NABH CMS Accreditation Assessment

Our Clinic Management System is currently undergoing NABH evaluation. This initiative will extend accreditation-ready processes to clinics, polyclinics, and day-care centers. It ensures clinical documentation, workflow safety, and operational governance remain consistent even outside hospital environments.
 
 
 
🏥  Intelligent Outpatient Enhancements

📍 OP to IP and OP to Emergency Transfer

Hospitals can now convert outpatient check-ins directly into inpatient or emergency admissions without re-entering patient data. This improves triage speed, reduces delays during critical cases, and eliminates redundant registration steps.

📍 Referral System

Internal and external referrals now capture department, priority, referring doctor, and clinical notes. The Referral MIS Report helps hospitals track referral patterns, optimize specialist load, and strengthen clinical collaboration.

📍 Vitals Indicator in OP Check-In
Doctors immediately see whether vitals were captured before consultation. This encourages complete assessments and ensures a consistent clinical baseline for every patient visit.

📍 Doctor Billing Status Color Coding

Consultation lists highlight billed and unbilled patients to prevent missed billing. This reduces revenue leakage and increases accountability across OP workflows.

📍 Consumable Management Improvements

Consumables can be added during check-in or billing, ensuring accurate charge capture and streamlined patient costing.

📍 Location Retention Across OP Screens

Multi-branch hospitals benefit from automatic location recall in Check-In, Appointments, Registration, and Doctor List screens, improving workflow efficiency and reducing repetitive selections.


🛏  Inpatient Enhancements That Strengthened Care Delivery

📍 Nursing Notes in Ward Request

Nursing notes can be recorded within the Ward Request module and automatically update inside the IP Case Sheet. This simplifies documentation and improves clinical continuity.

📍 Discharge Checklist in IP List

Staff can review medical, nursing, financial, and documentation checkpoints using a standardized discharge checklist. This reduces discharge delays and ensures compliance.

📍 Emergency Admission Module

Emergency or casualty intake can be completed in a single step. Minimal mandatory fields ensure fast admission, especially when demographics are unknown. Emergency cases are tracked with triage indicators, missing information flags, and MLC status.

📍 ICU Admission and Discharge Criteria Checklist

ICU eligibility and discharge readiness are documented using standardized guidelines, aligning with NABH expectations for critical care units.

📍 Provider Mapping from IP List

Hospitals can assign providers directly from the IP List, avoiding unnecessary navigation to the patient dashboard.

📍 Surgery Notes: Pre, Intra, Post

All surgical notes are structured clearly for better clinical communication and audit-ready documentation.

📍 Equipment Charges

Hourly charges for ventilators, oxygen, monitors, and other equipment can now be recorded more transparently, improving billing accuracy.

📍 Add Investigations and Print Barcodes from Ward

Nurses and ward staff can raise investigations and print barcodes without accessing the Lab Order screen, improving speed and reducing workload.



📚  EMR Enhancements and Clinical Safety Features

📍 AIIMS CDSS Integration

MocDoc now integrates with AIIMS Clinical Decision Support System, a government-backed diagnostic intelligence tool. Clinicians receive suggestions for investigations and treatments based on national Standard Treatment Workflows. This supports junior doctors, standardizes care, and reduces clinical variability.

📍 Allergy Alert System

When prescribing, MocDoc automatically checks for recorded allergies and warns about moderate or high-risk medication conflicts. High-risk conflicts block prescription until corrected. This significantly improves patient safety.

📍 Critical Pregnancy Flag in OBG Case Sheet

The new "Is Critical" flag identifies high-risk pregnancies. It supports clinicians in early decision-making and aligns reporting with government maternity guidelines.

📍 Color-Coded Medical History

Medical history sections visually highlight categories that contain data. Doctors can instantly identify allergies, drug history, family history, and habits without searching manually.
 
 
🧪 Laboratory and LIMS Enhancements

📍 Outsourced Test Enhancements

Outsourced results now include report-received time and visual markers in result entry. This improves traceability and helps teams manage outsourced workflows more effectively.

📍 ReflexTest Automation

Abnormal results automatically trigger follow-up investigations. The system suggests the configured reflex test and adds it to billing at zero value upon approval. This reduces missed follow-ups and standardizes diagnostic pathways.

📍 Bulk Sample Receive

High-volume labs can now receive multiple samples at once, reducing manual load during peak hours.

📍 B2B Provider Filter

Labs working with external centers can filter orders by provider, improving coordination and turnaround time.

📍 QC Sample Tracking and Cancelled QC Orders Report

Labs receive complete traceability for QC processes, including cancelled QC entries. This strengthens audit quality and compliance.

📍 Retest Reason Capture

Every retest requires a recorded reason. These reasons appear in MIS reports for quality control and error analysis.

📍 Report Amendment Workflow

Amendments after approval now follow a structured process with technician and pathologist re-verification. All changes are logged with timestamps and user details, supporting accreditation compliance.

📍 Sample Type Display in Reports

Lab reports now include a sample type field for all collected samples. This improves clarity for clinicians and patients.

📍 LOINC Mapping at Result Level

Global LOINC codes can now be mapped directly at the result level, enhancing international interoperability.

📍 Delta Check Color Coding

Previous results are color-coded as normal, abnormal, or critical, enabling doctors to recognize trends instantly.

📍 Sample Rejection Handling

Departments can reject unsuitable samples with a mandatory reason. Once recollected, samples can be reassigned without workflow confusion.

📍 Sample ID Display in Result Entry

Lab technicians entering manual results can now view sample IDs alongside test names, reducing entry errors.


🛠 OT and Surgical Workflow Enhancements

📍 Visibility Control Panel for Doctors

Hospitals can configure which doctor roles (surgeon, assistant, anesthetist) appear during OT booking for improved accuracy.

📍 Anaesthesia Administration Module

Detailed anesthesia tracking includes drugs used, vitals monitoring, and recovery observations. This enhances perioperative documentation.

📍 Surgery Package Automation

Charges for consultants and assistants are automatically assigned based on predefined surgery packages, simplifying billing.

📍 OT Booking Alert: Surgery Previously Booked

If a patient had surgery within the last 30 days, MocDoc alerts staff to avoid conflicting scheduling.

📍 OT Timestamps

Check-In, Surgery Start, Surgery End, and Check-Out times are captured for accurate surgical analytics and compliance reporting.


💊 Pharmacy and Inventory Innovations


📍 Tray Number in Pharmacy Bill Print

Bills now include a tray number column for setups where billing and dispensing counters are separate. This reduces confusion and improves dispensing accuracy.

📍 Short-Expiry Batch Highlighting

Short-expiry batches are visually highlighted when selected, helping staff avoid issuing near-expiry medicines.

📍 Automatic Prefix Generation for PO, GRN, and G-Return

Inventory documents now follow structured prefixes for easier sorting and traceability.

📍 Quotation Validity

The system validates quotation expiry dates to ensure procurement is completed within the agreed window.

📍 Smart Margin Notification

When receiving goods at a higher price than other available quotations, MocDoc alerts staff to maximize profitability and avoid costly errors.

📍 Hybrid Quotation Workflow

High-value items can require quotations, while low-value consumables can bypass the requirement for faster procurement.

📍 Add PR Products and Reorder Level Products to PO

Users can add products directly from Purchase Requests, Reorder Levels, and new product entries, creating faster procurement cycles.


💳  Billing, Finance, and MIS Enhancements

📍 Secondary Insurance Modal

Hospitals working with dual insurance plans can now manage item-wise coverage splits more efficiently.

📍 NEFT Transaction Date Capture

Finance teams can record NEFT payment dates accurately, improving reconciliation and documentation.

📍 OP Refund Print Enhancements

Refund prints now include patient name and mobile number for better clarity and audit safety.

📍 IP Estimate Print Advance Table

The estimate print now includes a structured advance-payment table, improving patient transparency during billing discussions.

📍 IP Main Bill Advance Table

Advance payments are displayed in an organized table within the bill, improving financial clarity.

📍 Inpatient Bill Value Report

MIS now provides combined values for the main bill, pharmacy bill, and spot bill, giving administrators a unified view of total patient billing.

📍 Check-In vs Billed Report

This report compares the number of OP check-ins with the number of bills generated. It helps detect missed billing opportunities and prevents revenue leakage.

📍 Sales and Return Tax Report

Finance teams gain better visibility into cash and credit taxes across sales and returns.

📍 Cancelled Lab Report Preview

Cancelled investigations with previously entered results can now be previewed to avoid data loss.


🔐 Security, Compliance, and Audit Enhancements

📍 Multi-Factor Authentication

Users can enable MFA through email or mobile for stronger account protection.

📍 Three Failed Attempts Account Lock

After three incorrect password entries, accounts automatically lock until unlocked by an administrator.

📍 Auto-Block on Wrong Password

Persistent incorrect login attempts trigger security blocking for added protection.

📍 Mandatory Password Change on First Login

New users must change their password during initial login, ensuring credential safety.

📍 Password Expiry Policies

Administrators can enforce 30, 60, or 90 day password expiry cycles for improved IT governance.

📍 Parallel Login Restriction

Users cannot log in simultaneously from multiple devices, reducing credential misuse.

📍 Security Log

All failed login attempts are recorded with IP address, browser, and timestamp details, enabling hospitals to detect suspicious behavior.
🌟 Conclusion: MocDoc’s Commitment to Healthcare Excellence

2025 was not just a year of updates.

It was a year of progress, accreditation, and deep listening to the evolving needs of hospitals, clinics, labs, caregivers, and patients.
With more than one hundred enhancements, NABH HIS and EMR accreditation, and our ongoing CMS accreditation efforts, MocDoc has moved closer to its vision of being the most compliant, intelligent, and reliable healthcare platform in India.

As we enter 2026, our mission remains clear: To empower every healthcare facility with safer workflows, smarter technology, and measurable results that improve patient care.
 

MocDoc 2025 | NABH-Certif...

🌟 MocDoc 2025: A Year of Intelligent Transformation, NABH Exc.....

Published by: Mohammed Siddiq 2025123118:24:10

Introduction

In fast-paced hospital environments, efficiently managing patient inquiries and converting them into finalized treatments or services is essential. Hospitals often face challenges with handling patient inquiries, particularly when it comes to generating reliable cost estimates and instantly converting these estimates into bills if the patient decides to proceed with the service. MocDoc’s new Estimate-to-OP Bill Conversion feature addresses these needs, offering an instant solution to convert patient estimates into outpatient (OP) bills, streamlining the patient journey from inquiry to treatment.

Challenges in Managing Patient Inquiries and Billing

Hospitals frequently encounter patients who seek information on available treatments or services and their estimated costs. The typical workflow of manually handling estimates and later converting them into bills can be time-consuming and prone to errors. This manual process can result in challenges such as:

  1. Time Consumption: Manually re-entering patient information from estimates into the billing system consumes valuable time, affecting patient wait times and front-office efficiency.
  2. Errors in Data Entry: Re-entering patient and service details can lead to errors, which may result in billing inaccuracies and impact patient satisfaction.
  3. Missed Opportunities: Patients who receive an estimate may not always follow up immediately, leading to challenges in tracking their inquiries and ensuring that they receive proper guidance when they return for services.
  4. Inefficiency in Resource Allocation: Handling separate processes for estimates and billing can reduce overall efficiency and increase the workload for front-office staff.
Introducing the Estimate-to-OP Bill Conversion Feature To address these challenges, MocDoc has introduced the Estimate-to-OP Bill Conversion feature, designed to simplify and streamline patient billing. This feature allows hospitals to seamlessly convert an estimate into an OP bill whenever a patient decides to proceed with a service.

How the Feature Works

 The Estimate-to-OP Bill Conversion feature provides hospitals with a seamless process:

  1. Creating an Estimate The front-office staff can generate an estimate by entering either a registered patient’s details or a new patient’s name and mobile number. They can add the specific services the patient has inquired about and instantly generate an estimate, which can be printed and handed to the patient.
  2. Converting the Estimate into an OP Bill When a patient opts to proceed with the service, staff can navigate to the Manage Estimate List screen, where all created estimates are listed. Staff can simply click on the “Convert to OP Bill” option to convert the estimate into a bill. This redirects to the OP Quick Billing screen, with all pre-filled patient and service details from the estimate, reducing time spent on data entry.
  3. Finalizing the OP Bill On the billing screen, the front-office staff only need to select the consultant’s name, payment type, and mode of payment before generating the OP bill. This quick, streamlined process enhances both patient satisfaction and front-office productivity.
Advantages for Hospitals

The Estimate-to-OP Bill Conversion feature offers several benefits for hospitals:

  • Increased Efficiency: The feature reduces manual data entry, allowing staff to generate bills instantly and focus more on patient care.
  • Accuracy in Billing: By auto-filling the billing screen with data from the estimate, this feature minimizes the risk of errors, leading to accurate bills.
  • Enhanced Patient Experience: Patients receive a seamless experience from inquiry to treatment, helping to build trust and satisfaction.
  • Effective Resource Utilization: With a more streamlined process, hospitals can manage their resources effectively, ensuring that front-office staff can handle more patients efficiently.
  • Improved Financial Tracking: By converting estimates into bills with ease, hospitals can better monitor patient conversions, enhancing revenue opportunities.
Conclusion

MocDoc’s Estimate-to-OP Bill Conversion feature empowers hospitals to handle patient inquiries, generate accurate estimates, and quickly convert these into OP bills. This streamlined approach to patient billing not only enhances operational efficiency but also elevates the patient experience, making it a valuable addition to any healthcare facility.

Simplifying Patient Billi...

IntroductionIn fast-paced hospital environments, efficiently .....

Published by: Mohammed Siddiq 2025101517:59:51