Enhancing Laboratory Efficiency with MocDoc’s New Sample Collection 

Managing lab orders efficiently is crucial for healthcare providers and laboratories. With thousands of patients and numerous tests handled daily, having an intuitive search system is no longer a luxury but a necessity. That’s where our Lab Order Search functionality steps in—designed to simplify record retrieval and enhance operational efficiency.

This feature isn’t just about finding records; it’s about empowering users with precision and speed. Let’s dive into the specifics of how each search option transforms lab order management:

1. Search by Patient: Comprehensive History at Your Fingertips 

For patients who visit labs regularly over the years, tracking historical lab orders can be challenging. Our Search by Patient feature addresses this by enabling users to search for lab orders using:

Once the search criteria are entered, users can view all lab orders associated with that patient, from the very first visit to the most recent one. Whether it’s a single visit or a relationship spanning over 5–6 years, this feature ensures that no record is ever out of reach.

This comprehensive access not only saves time but also improves decision-making by giving healthcare providers complete visibility into a patient’s diagnostic history.

When labs need to identify orders for specific tests or profiles over a particular time period, the Search by Test or Profile feature comes to the rescue.

This functionality is ideal for generating reports, identifying test trends, or managing specific test workflows. With its time restriction, it ensures that the data retrieved is both relevant and manageable.

Billing-related queries can often lead to delays without an efficient search mechanism. Our Search by Bill Number option eliminates this pain point by providing instant access to lab orders using a unique bill number.

Unlike other searches, this feature has no date restriction, allowing users to retrieve the desired record regardless of when the bill was generated. This is particularly useful for resolving billing disputes or verifying past transactions with speed and accuracy.

Laboratories rely heavily on sample tracking to maintain quality and accountability. The Search by Sample ID feature offers a straightforward way to retrieve lab orders linked to a specific sample ID.

Users can:

This feature ensures that sample-related information is always accurate, making it easier to track and resolve any sample-related issues.

Efficient lab order management isn’t just about retrieving records—it’s about enabling better care, faster decisions, and smoother operations. Here’s why these advanced search features are game-changers:

Real-World Impact 

Imagine a patient revisiting the lab after six years. With Search by Patient, the staff can pull up all previous lab orders, giving the doctor a complete diagnostic history in seconds. Or consider a scenario where a billing dispute arises. With Search by Bill Number, the billing team can instantly access the relevant order and resolve the issue without delays.

These features don’t just make processes faster—they make them smarter, ensuring that labs can operate with greater efficiency and precision.

Our advanced lab order search functionality is more than a tool; it’s a solution built to address the real challenges labs face every day. Whether you’re searching by patient, test, bill, or sample, this feature provides the clarity and control needed to manage lab orders effectively.

By simplifying record retrieval, improving access, and ensuring accuracy, we’re helping labs focus on what matters most—delivering quality diagnostics and exceptional patient care.

Accreditation in laboratory testing assures patients and regulatory bodies of a lab’s commitment to accuracy and quality. However, not every test in a lab may be accredited. MocDoc’s new feature addresses this by allowing labs to display accreditation marks selectively, based on each test’s accreditation status. This innovative feature helps labs enhance the credibility of accredited tests without confusing unaccredited tests, making reports clearer and more reliable.

In the context of a busy laboratory, displaying accreditation across all tests can lead to misinterpretation. Labs need a way to differentiate between accredited and non-accredited tests, especially in reports where multiple types of tests are displayed together. MocDoc’s solution brings precision to lab reporting by introducing selective accreditation display options, allowing the lab to display accreditation details accurately and clearly.

The new selective accreditation feature in MocDoc enables labs to:

MocDoc offers flexible configuration options for displaying the accreditation logo:

MocDoc’s selective accreditation display feature enables labs to represent their accredited tests accurately and professionally on lab reports, distinguishing between accredited and non-accredited tests. With this feature, laboratories can maintain clarity, compliance, and credibility in their reporting processes, ultimately enhancing both operational efficiency and patient trust.

Managing samples and tracking lab reports efficiently is a core challenge for laboratories, especially when dealing with multiple B2B associates like smaller labs, hospitals, and clinics. Traditional methods of manual documentation, order handling, and sample tracking create inefficiencies, leading to mistakes in patient registration, miscommunications, or even loss of samples and delays in report approvals. These challenges result in increased turnaround times, missed revenue opportunities, and strain on lab resources.

In this article, we explore the problems processing labs face when handling B2B sample transfers and lab reports, and how MocDoc’s B2B Order Request Portal provides an integrated solution that streamlines the entire lifecycle—from sample collection to report approval and tracking—reducing errors and boosting operational efficiency.

Laboratories commonly encounter several key challenges while dealing with B2B associates, including:

1) Complex and Manual Data Entry: B2B labs, clinics, or hospitals traditionally rely on manual methods for registering patients, filling in test requests, and generating bills. These paper-based or standalone systems lead to:

2) Inconsistent Sample Collection and Delivery: Coordination between the processing lab’s runner and the B2B centers can be highly disorganized: 

3) Billing Errors: Different B2B centers have varying rate plans based on their agreements with the processing labs. Without a streamlined system to apply the correct tariffs, billing errors can occur:

4) Delayed Patient Registration and Lab Report Tracking: Processing labs need to re-enter patient information after verifying samples, delaying the registration and billing process. This not only increases the workload but also impacts:

MocDoc’s B2B Order Request Portal addresses these pain points by integrating every step of the B2B sample transfer process and lab report tracking into a single platform. Here’s how it solves the above issues:

Problem: Manual entry and inconsistent data. 

Solution: The B2B login portal allows B2B associates to directly enter patient information, select tests, and raise an order request digitally.

Benefit: Reduces manual errors, saves time, and ensures consistency across B2B centers and the processing lab.

Problem: Disorganized sample collection and lack of proper tracking.

Solution: The runner, equipped with a mobile application, receives exclusive credentials and can mark TRFs as received at each B2B center.

Benefit: Enhanced tracking ensures that no samples are misplaced or damaged during transfer, increasing accountability and sample integrity.

Problem: Manual patient registration and inconsistent billing. 

Solution: In the processing lab, the Accession Department can register patients and generate bills in just one click.

Benefit: This feature eliminates billing errors, ensures fair pricing, and significantly reduces registration and billing time.

Problem: Errors during sample verification and processing delays. 

Solution: Samples are verified against the TRF, and discrepancies such as missing or damaged samples are flagged immediately.

Benefit: This organized workflow reduces the chances of processing the wrong samples and ensures faster completion of lab tests.

Problem: B2B centers need to provide patients with an invoice copy that reflects the MRP (Maximum Retail Price) instead of the discounted B2B rates. 

Solution: MocDoc’s B2B portal offers a feature called PrintMRPReceipt, allowing B2B centers to generate and print an invoice copy for patients with the MRP of the processing lab.

Benefit: Ensures transparency in pricing for patients and helps B2B centers maintain clear billing standards without compromising on agreed-upon rates with the processing lab.

Problem: Delays in tracking lab reports and difficulties in managing report approval stages. 

Solution: B2B centers can now track the real-time status of lab reports from their Lab Order Screen, ensuring they are aware of the progress at each stage. When reports are approved, B2B centers can instantly review and print them.

Benefit: Improves transparency and reduces delays in report delivery, allowing B2B centers to provide patients with timely and accurate reports.

The B2B Order Request Portal from MocDoc revolutionizes the way processing labs interact with their B2B associates. By digitizing patient registration, streamlining sample collection, automating billing, tracking lab report statuses, and offering an MRP receipt option, MocDoc has created a more efficient, error-free system that increases productivity and optimizes operations.

By addressing key pain points, the B2B Order Request Portal reduces manual work, increases transparency, and ensures smooth coordination between B2B centers and processing labs. For labs looking to improve their workflow, reduce turnaround times, and enhance report management, MocDoc offers a reliable and scalable solution.

Outsourcing tests is a critical aspect of laboratory operations, but it comes with challenges such as maintaining accuracy, ensuring timely results, and managing external collaborations effectively. Laboratories often struggle with errors in test mapping, delayed reports, and tracking the status of outsourced tests, leading to inefficiencies and potential impacts on patient care.

MocDoc LIMS addresses these challenges head-on with its Outsource Management feature, a robust solution that simplifies the outsourcing process while ensuring transparency, accountability, and flexibility. Here's how MocDoc LIMS helps laboratories overcome the most pressing outsourcing hurdles.

By addressing the core challenges laboratories face in outsourcing tests, MocDoc LIMS offers a solution that boosts efficiency, maintains accuracy, and enhances patient care. Its Outsource Management feature empowers labs to navigate the complexities of outsourcing with confidence, ensuring operational excellence and peace of mind.

For laboratories looking to overcome outsourcing challenges, MocDoc LIMS is the ultimate partner in streamlining operations and delivering reliable results.