2019041114:21:47

How MocDoc Helped Aruna Lab to Reduce the Workload

Published by: Santhosh

Aruna Clinical Laboratory:

Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.

Discovery:

As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.

Business Challenges:

Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation costs and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab

Implementation:

Aruna Lab receives approximately 250 patients every day, and the entire process of billing is manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.

As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.

Aruna Labs started segregating and billing their patients according to their geographic locations

With the new automated process, Aruna Labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.

MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits including:

Automated machine interfacing
Integrated billing
Improved rate plan
Increase in patient count & revenue
Reduced errors in billing
Reduction in overall transportation cost
High security with no 3rd party access

Results:

MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using the MocDoc laboratory information management system. Aruna Lab was also able to enhance its credibility and branding.

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Communication of patient lab data via state-of-the-art laboratory software

The profession of laboratory management system is a complicated one that requires the utmost care of the patients. The lab must convey a sense of trust to the customers so that they can entrust you with their samples for analysis.

Clinical Laboratories can now Wave off Manual Work:

With all this hard work already being done by clinical laboratories, the Department of Health took a new turn when it was decided that a lab has to send results directly to the patients. This was mainly done to relieve the stress from the patients who were waiting for their reports from the doctors. With instant report generation, doctors can now decide quickly on critical cases.

The mandatory direct lab report delivery to the patient can be done in various ways whichever is comfortable with the patient and the lab. With the latest technology on queue, the task has been rendered easy for the labs to be in touch with the patients. In this blog, let us discuss the various smart ways in which a lab can send lab reports to patients and deliver test sample reports to them.

Conveying the Message via Short Message Service (SMS):

Sharing reports via SMS can add to the benefit of sample report collection. One small SMS on the result of the test analysis can set the patient's mind at peace.

Lab reports, once generated, can easily be shared via SMS straight to the patient or the doctor, thus eliminating the need for manual handling, waiting time, or travelling. Reports of multiple tests performed by the patient are shared as separate updates to avoid possible commotion. With the intervention of LIMS Software in clinical laboratories, we help convey instantaneous report results to the patient as soon as the technician generates the results. The SMS conveying system for test results has many advantages, some of which are:

No manual human intervention is needed.
Immediate report sharing is made possible for emergency cases or critical patients.

Conveying the Message via E-mails:

One of the fail-safe methods for accessing patients anytime is messaging via electronic mail or E-mails. Incorporating advanced EMR (Electronic Medical Records) software enhances this communication channel, ensuring secure and efficient delivery of critical information. This method provides a convenient way to notify patients of their lab results promptly, allowing them to access full PDF reports via email. Additionally, the integration of EMR software allows for seamless consultation with a healthcare professional, further streamlining the patient experience and fostering a reliable means of communication between the laboratory and the patient.

This way the patient can be notified even at their place of work without them having to visit our facilities for manual collection of the report.

Once the lab report is generated with all the optimum observations made from the testing of samples, it can be sent via email in PDF format as an attachment so that the patient can infer from the report and take the necessary action if any is required. A LIMS Software-linked lab can save a lot of unwanted manual tasks and convey the message to the patient and doctor immediately for analysis. It has the same benefits as SMS, with the added advantage of the whole report being shared.

Report generation on Mobile App:

Mobile App Tracking:

A pre-installed mobile app on your smartphone offers the convenience of tracking the various phases of your test analysis. This feature keeps you informed about the progress and notifies you when your test results are ready.
With just a few swipes, you can access your test results as soon as they are generated by the technician.

Real-time Results:

Enjoy the benefit of real-time access to your test results through the mobile app. This ensures that you stay informed promptly, allowing for quick decisions or discussions with healthcare professionals.

Confidentiality Assurance:

Leverage the confidentiality of your smartphone to receive and review your test results. The secure environment of a personal device adds an extra layer of privacy to your health information.

Accessibility Anytime, Anywhere:

A smartphone with internet connectivity is all that is needed to access your reports on the go. This level of accessibility provides the flexibility to check the readiness of your report from anywhere and at any time.

Convenient and Efficient:

The mobile app streamlines the process, making it convenient and efficient for users to manage and view their test reports. This user-friendly interface enhances the overall experience of staying connected with your health information.

Direct Collection of the report from the lab:

Among the various intelligent approaches discussed earlier, the method of directly collecting the lab report from the laboratory stands out as a reliable option. This can be considered the final smart strategy in the lineup. Despite being a traditional approach, opting for the direct collection of the report from the lab is particularly secure, especially when dealing with sensitive information.

While it involves a physical effort to obtain the report from the lab, an alternative is to have the report posted directly to the patient's home. This direct collection method can complement any of the previously mentioned patient-initiated lab report retrieval methods. The patient is first informed of the results and can then choose to collect the report at their convenience. The full PDF report sent via email, facilitated by advanced laboratory software, allows for easy viewing and consultation with a doctor, making the collection of the printed lab report a less urgent and more straightforward task.

These represent a few of the methods available to send lab reports to patients, and clinical laboratories have the flexibility to utilize all or some of the above techniques. By employing these methods, the clinical laboratory aims to foster a sense of ease and trust with the patients, ultimately establishing a strong rapport.

Smart Ways to send Lab Re...

Communication of patient lab data via state-of-the-art labora.....

Published by: Sanjana 2018090622:16:04

The rise of new technologies has made the volume of data drastically increasing day by day. The data volume generated globally across clinical research, biobanks, and other relevant testing laboratories are developing at a faster rate. Surviving the vast data volume and influencing it for research or business is stimulative for labs, especially if they don't possess a regulated mechanism to use and process the data.

One of the crucial reasons to invest in the Lab Information Management System (LIMS) is that it is used for organizing the data disregarding what type of industry you belong to. Information availability and rapid data growth have resulted in the extensive evolution of data management. Below are ten vital signs that state why you should invest in a LIMS.

1. Your laboratory holds higher operational costs:

Leading the particular portion of the allotted funds into laboratory personnel for management and data entry operations.

A Lab Information Management System frees human resources from time consuming and unproductive tasks, and therefore, they are considered as the high saver for your data entry and management operations. You will be able to pay-as-you-go on any basis like monthly or yearly if you prefer to go with a cloud-based LIMS. This means that you no need to make any investments towards hardware installations.

2. You hold transcriptional data entry errors and are not able to share information (data silos):

It indicates poor data traceability, problems with connecting data across various data sources & instruments, and data's manual input leading to transcriptional errors.

A Lab Information Management System combines with other data sources and instruments flawlessly and manages the data in the laboratory in an enhanced manner. LIMS automated calculations save time and decrease errors for laboratory personnel. Apart from this, the information can also be retrieved accurately at any time.

3. When there is a risk in your laboratory data:

The sign is when you are not able to grab access to perceptive clinical information, no reliability, not able to follow the regulations based on your industries, making use of paper-based systems and spreadsheets to manage data in your laboratory.

A Lab Information Management System provided enhanced reliability and data security by matching the industry-related standards, namely 21 CFR Part 11, HIPAA, and more. It also protects perceptive clinical information by hindering user access of unauthorized persons.

4. When your laboratory has an inferior disaster management system:

Insufficiency of a suitable mechanism for data storage and retrieval in the event of theft, fire, or natural calamities.

A Lab Information Management System ensures data continual by copying data to mirror servers, storing data on the primary servers, and also make sure on the timely backups. The information can be managed in case of any theft, fire, or natural disasters.

5. When you don't have real-time data metrics:

The sign indicates when there are no updates to laboratory clients and users on sample processing stages when there are no notifications and alerts for sample expiry or inventory depletion, and when there is no real-time display of metrics of the laboratory in the main dashboard to watch out important problems.

A Lab Information Management System alerts you regarding the inventory depletion or assists in identifying expired samples with the help of alarms, and this makes sure about the timely inventory replenishment. The LIMS also helps you to stay updated on testing or processing samples in your labs by sending application notification or email alerts so that you will be able to know the critical problems instantly.

6. When your laboratory has poor traceability and limited data storage capacity:

The sign is when there are any difficulties in tracing the possible data instantly by searching over different piles of paper data when generating an extensive amount of sample information with the help of paperwork, and when there are too many piles of paper data in the labs, limiting the capacity in the data storage.

A Lab Information Management System assists in managing information electronically and helps to decrease paperwork. You can accurately and instantly trace information with the help of different tools. A cloud-based LIMS protects the data in the cloud, and this data is accessible in real-time and 24/7 available anywhere.

7. When your laboratory is unable to reach the expected productivity:

Delayed Turnaround Times and experimental analysis over industry averages, and influencing human resources for auditing, manual data entry, report generation are the vital signs.

A Lab Information Management System helps labs to plan data management effectively, accelerate operations, and execute different business decisions. It also helps in generating rapid reports and control an audit trail along with time stamp and date.

8. When you have sustainability problems:

When your competitors receive more orders when compared to you and when there are insufficient business agility and responsiveness.

A Lab Information Management System can help in making your laboratory business active amid the complicated global market.

9. When your laboratory lacks collaboration scientifically:

When there requires a high sample turn around time and data duplication for sharing with collaborators and partners.

A Lab Information Management System, particularly in the case of cloud-based, helps in decreasing errors, avoid data duplication, enables accelerated turn around time, and effective collaboration. Apart from this, it also allows us to achieve higher profit, market share, and productivity.

10. When you have no capabilities in customizing for your different data management methods:

Applying new changes to the existing data manually to the older records, and where there is no customizations option available with spreadsheets and paper-based systems.

A Lab Information Management System enables customization as per your requirements and is also considered as the highly configurable solution. Any new changes can be applied instantly on the original records and therefore saves more time.

I hope the above signs let you choose the right LIMS Software. Any other queries and comments on the Lab Information Management System are welcome.

10 Signs You Should Inves...

The rise of new technologies has made the volume of data dras.....

Published by: Sanjana 2019101512:46:38

As labs are updated and become more modern, better methods of data management and record-keeping may be necessary to maintain or improve efficiency. Luckily, there is a means to achieve this: Laboratory Information Management Systems, or LIMS.

With the increase in disease and the growth in the medical diagnosis sector, the number of samples collected is increasing day by day. With the help of Machine interfacing, labs can handle a large volume of samples easily, increasing the efficiency of sample processing and the quality of lab reports.

Types of Machine Interfacing in Laboratory Information Management System(LIMS):

Uni-Directional Instruments:

Overview: Uni-directional instruments operate on a one-way communication system, facilitating the seamless transfer of information from the samples to the Laboratory Information Management System (LIMS). In this setup, results are stored within the LIMS database upon the completion of the test process. Unlike bi-directional instruments, which support two-way communication, uni-directional instruments focus on unidimensional data flow.

Workflow Process: The workflow involves manual sample placement by the technician, who assumes the responsibility of strategically positioning samples for analysis. Additionally, the technician plays a crucial role in determining the specific type of sampling method to be employed. This hands-on approach ensures that the instrument receives accurate and relevant data for subsequent processing.

Result Storage: Upon completion of the test, the results are systematically stored in the LIMS database. This unidirectional flow of information simplifies data management, with the LIMS acting as a centralized repository for comprehensive result storage. This streamlined process contributes to the efficiency of data retrieval and analysis within the laboratory setting.

Technician Involvement: The technician's involvement is pivotal in the uni-directional instrument setup, as they guide the initial placement of samples and make informed decisions about the sampling technique. This level of manual intervention ensures precision and control over the testing process, aligning with the laboratory's specific requirements and protocols.

Uni-directional instruments, by emphasizing one-way communication and manual input from skilled technicians, contribute to a structured and controlled laboratory environment where data accuracy and integrity are paramount.

Bi-directional Instruments:

Advanced Functionality: Bi-directional instruments represent a higher level of sophistication and advancement in laboratory technology. These instruments possess the capability to not only generate output data reports and results but also feature an Application Programming Interface (API). This advanced functionality enables the seamless exchange of data, information, commands, functions, and worklists with the system.

Output Data Reports: One key feature of bi-directional instruments is their ability to generate comprehensive output data reports. These reports provide a detailed analysis of test results and relevant information, offering a comprehensive view of the findings. The generated reports serve as valuable documentation for further analysis and decision-making processes.

Results Generation: Bi-directional instruments excel at producing accurate and timely results. The dual communication capabilities allow for efficient data transfer, ensuring that results are not only generated promptly but also transmitted seamlessly to the designated system or database.

Application Programming Interface (API): A defining feature of bi-directional instruments is the inclusion of an Application Programming Interface (API). This interface facilitates the exchange of data, information, and commands between the instrument and the broader laboratory system. The API functionality enhances interoperability, enabling the instrument to import and export data with ease.

Enhanced Connectivity: Bi-directional instruments contribute to enhanced connectivity within the laboratory ecosystem. The ability to import data, information, commands, functions, and worklists through the API fosters a dynamic and integrated environment. This connectivity streamlines laboratory processes, promoting efficiency and accuracy in data handling.

Our LIMS System sends commands to the sampling unit on the type of sampling to be conducted with the given sample. After the testing is done by the LIMS command, the results are auto-fetched on the LIMS Server. The bi-directional instruments are interfaced with the LIMS system programmatically.

The Need to Interface Instruments with LIMS Software:

There are several reasons why it is beneficiary to interface lab instruments with LIMS Software. Let us look into a few reasons here:

Increase in Productivity by Effective Machine Utilization:

Interfacing your instruments with your LIMS Software is a one-time investment of cost and work with a repetitive increase in lab productivity and effectiveness. Interfacing LIMS Software with your lab instruments removes many complexities like manual entering of data every time or referring data from other instruments to the LIMS. This altogether saves a lot of time and effort when done by a LIMS rather than manually, also avoiding any human errors during data entry.

Utilizing machines effectively can increase productivity drastically. When the task is done manually, very few samples are completely analyzed in the given period, but with MI they can perform many sample processing and that will increase machine utilization and increase revenue.

Increase in Data Quality by Reducing Manual Errors:

The second best reason for interfacing your lab instruments with your LIMS Software is the increase in data quality and integrity. As a human, we are eligible to commit human errors that might not be over-influential over the system as a whole but might still be considered an error. By removing human interference, these errors are avoided thereby guaranteeing better data transfer in the system.

Similarly, transcribing data into the system by people can also lead to common errors affecting the quality of data. Data integrity is considered a very important issue in laboratories. By interfacing your instruments to your LIMS System, you will eliminate this issue.

Saves Time in output generation thereby satisfying the patients:

Machine Interfacing helps to analyze the given samples at a faster rate and generates quality results within a shorter duration of time. After the result processing is done, the report will be generated manually.

With the use of MI, ultimate patient satisfaction can be achieved by generating the results in a quick manner with good quality.

Machine interfacing in laboratories is more of a comfort rather than a negative factor. What might be a one-time investment in your labs can save a lot of time and work when interfaced properly with your systems.

Why Machine Interfacing i...

As labs are updated and become more modern, better methods of.....

Published by: Sanjana 2018092708:52:44

Going wrong in experiments taking place in laboratories is usual, but proper attention and planning can help prevent damaged reputations, wasted resources, and unnecessary accidents. Below are some reasons why laboratories fail and what can be done to stop them.

A shortfall of orientation with the Business:

Bell Labs, Xerox PARC, and other legendary labs can evoke images of complete isolation and extreme secrecy from the core business. Split-up sorting is significant in the case of organizations where rules and regulations head to balance new ideas. In this case, split-up remains as a rare problem.

The issue inclines that the labs do not have a clear strategy planned with the organization. You can see most of the labs offers kombucha by installing kegs on tap to acquire the creative things beginning and then start to evaluate with only a finite conception of their goals. Some of the team in the labs are not sure that they are charged with disruption or serving the core business.

The committee members and leaders should consider the importance of opening a lac, decide on how the lab will benefit or interrupt the present and future Business, should plan for a remedy in the case of disruption, prepare the works for how the new ideas are going to be executed, and more. The planning and other steps can be successful if it's made with the following considerations.

Vitality: Making clear and creative goals for the lab will assist both company leaders and stakeholders in understanding the intent and direction of the development vision.
Growth: Let's imagine, you have come up with an idea that is validated as well as requires growing outside of the lab. Now, where will you get the additional support for the plan? There are a few options like going back to an accelerator, an incubator, or into the core business. Possibly, troublemaking innovations will go outside of the core enterprises, as it can be developed in a further way and also secured from business-as-usual fingerprints and corporate antibodies.
People: People with purpose and passions are considered to be the heart of the most influential development initiatives as there is no chance for the lab to support the stakeholders who come up with new ideas and implement them in unchartered territory.

Lack of team balance:

Some people have good intentions and knowledge of the industry but fail as they do not have any idea how innovation works. Possibly, the leaders of this type deal with the development and changes as they deal with a problem in the core business. This will lead to more significant incremental improvements.

The other way the lab fails is when they are staffed merely by a team of external tycoons, whose only thinking is to set fire to conventional forms of operating burns bridges along with the organization. It means the people know the steps to build a business or launch startups but will miss the internal networks and knowledge needed to handle corporate networks.

It's essential to take a diverse team to be more successful at your organization. You also need people outside the enterprise, but you need to make sure that they possess different skills including employees for long with a passion for development, creativity and also should know the working nature of the company.

It's not much easy to maintain this balance, but you need to make it happen. The practical development team in or out of the lab needs to be diverse and purpose-driven in terms of background, function, and cognitive style.

The shortfall of metrics to trace success:

Innovation needs unique and creative thinking around economic support. Labs require space to incubate, evolve, or iterate new ideas. Return and financial need to be tracked over time and also should be insisted in advance even if your lab acts as a cost center that is mandated to experiment over the longer term.

Apart from this, there are some other essential things for the laboratories failing like Undervaluing ROI (Return on Investment), hiring extremes, building vs buying, meaningless hackathons, inflated expectations, the CTO/CINO/CIO dilemma, undue focus on interruption, poor project management, a big plan with no stepping stones, ignoring people by focusing on technology, and more.

Do you have any other suggestions to stop the laboratories from failing?

For more information visit MocDoc LIMS Software

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Going wrong in experiments taking place in laboratories is us.....

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