Enhancing Pharmacy Operations with MocDoc’s Stock Dispenser Module 

Managing service rooms in busy hospitals is no easy task. From ensuring proper access control for staff to accurately mapping services within each room, the process often poses significant challenges. Recognizing these pain points, MocDoc has introduced two powerful enhancements to its Service/Procedure Management Module to simplify workflows and boost operational efficiency.

Challenge: Previously, all users in the service management screen had access to every service room in the hospital, regardless of their role or responsibilities. Although a drop-down filter was available to narrow down room selection, it still allowed users to view and interact with unrelated rooms, potentially leading to confusion or inefficiency.

Solution: To address this, we’ve introduced the Allowed Service Rooms/Room Restriction feature while creating a user profile. This feature enables administrators to define specific room access for individual users based on their roles.

Challenge: Previously, users had to manually add each service being performed in a room, which was time-consuming and error-prone, especially in departments with extensive service lists.

Solution: To streamline the process, we’ve added a new Department field in the room creation screen. By selecting a department, all services associated with that department are automatically included in the room.

These updates bring meaningful improvements to the Service/Procedure Management Module, benefiting healthcare facilities in several ways:

The introduction of room restriction for users and department-based service mapping marks a significant step forward in making MocDoc's Service/Procedure Management Module more intuitive and efficient. These enhancements reflect our commitment to addressing real-world challenges faced by healthcare providers, enabling them to focus more on patient care and less on administrative complexities.

Experience the difference with MocDoc’s latest updates. Streamline your workflows and empower your team today!

Managing copayments can often be a time-consuming and error-prone task in healthcare settings, especially when it comes to insurance-covered products. Insurance companies often have specific coverage amounts for individual products, and tracking and calculating copayments manually can slow down the pharmacy process.

MocDoc has introduced a game-changing feature designed to streamline this process: Auto-Calculation of Copayment Amounts in the pharmacy billing screen. Here’s how it works and how it helps address common challenges faced by healthcare providers.

In a typical pharmacy billing process, when a patient purchases medications, insurance companies may cover a portion of the product price. The patient is then required to pay the remaining balance, known as the copayment. Traditionally, calculating this copayment can be tedious, as the pharmacy staff must manually verify the coverage and subtract it from the total price.

With MocDoc’s new feature, this process is automated. The system will automatically calculate the copayment amount for the patient based on the insurance coverage plan, reducing manual errors and improving efficiency.

At the core of this feature is the Product Coverage Master, which allows hospitals to define specific coverage plans for each insurance provider.

Each coverage plan can be tailored for individual products, specifying the exact amount covered by the insurance company for that product.

Create Coverage Plans: Hospitals can create customized coverage plans for each insurance provider they work with.

Map Products: In each plan, the hospital can define the covered price for every individual product the insurance provider covers.

Link Insurance Providers: The coverage plans are mapped to their respective insurance providers, ensuring accuracy and consistency in billing.

Once a coverage plan is created and linked, the magic happens during the pharmacy billing process. When a pharmacy sale is generated for a patient, the system automatically calculates the copayment amount based on the coverage plan mapped to the patient’s insurance provider.

This means that when the pharmacist processes the sale, the covered amount (paid by the insurance provider) is automatically deducted from the total price, and the patient is only required to pay the copayment amount.

Instant Copayment Calculation: The pharmacist doesn’t need to manually calculate the copayment, reducing errors and improving efficiency.

Seamless Payment Collection: With the copayment amount displayed clearly, the pharmacist can instantly collect the copayment from the patient, improving cash flow and reducing delays.

Increased Accuracy and Efficiency: The auto-calculation feature eliminates the risk of human error that can occur when manually calculating copayments. 

Less Paperwork: No need for manual calculations or paperwork to track copayments.

Faster Service: Faster billing and payment collection, reducing patient wait times and increasing overall pharmacy throughput.

Reduced Errors: Automated calculations ensure that errors in copayment amounts are minimized, improving patient satisfaction and reducing disputes.

The auto-calculation of copayments not only makes the process easier for pharmacy staff but also enhances transparency for both patients and insurance providers.

Patients: They will clearly see how much of the product cost is covered by the insurance and how much they need to pay upfront, leading to fewer misunderstandings.

Insurance Providers: Insurance companies will benefit from accurate copayment collection and transparent billing, ensuring that both parties are on the same page regarding coverage amounts.

This feature simplifies and streamlines the payment collection process for both the pharmacy and the patient, reducing friction and improving overall operational efficiency. MocDoc’s commitment to improving healthcare operations means that solutions like the copayment auto-calculation feature help healthcare providers save time, reduce errors, and provide better service to their patients.

Whether you’re dealing with a small or large volume of pharmacy sales, MocDoc’s new feature ensures that your pharmacy billing process is as smooth and accurate as possible.

At MocDoc, we’re always striving to make healthcare operations more efficient and user-friendly. With the auto-calculation of copayments, we’re taking one step closer to a future where technology enhances every aspect of healthcare.

Discover how this new feature can help your pharmacy streamline billing and provide a better experience for your patients.

In the healthcare sector, tax regulations can vary significantly from one country to another, creating unique challenges for hospitals and pharmacies. One such challenge exists in Mauritius, where hospitals and pharmacies often face different tax rates when purchasing and selling the same product. This requires a flexible and precise tax management system to ensure accurate pricing, billing, and compliance.

In Mauritius, healthcare institutions such as hospitals and pharmacies may need to handle products with distinct tax rates at different stages:

Such a system enables hospitals in Mauritius to keep essential supplies affordable while meeting taxation requirements. However, this approach also requires healthcare providers to manage these tax discrepancies accurately—a task that can become complex without the right tools.

In response to these unique requirements, MocDoc has developed a facility allowing hospitals to configure both purchase and sales tax rates for the same product. This feature provides a streamlined approach to tax management, enabling healthcare providers to easily set up and apply different tax values for purchases and sales. Here’s how MocDoc’s solution addresses the needs of hospitals in Mauritius:

With this feature, MocDoc empowers hospitals in Mauritius to handle complex tax regulations with ease and accuracy. Key benefits include:

While this feature is particularly beneficial for hospitals in Mauritius, it reflects MocDoc’s commitment to creating adaptable solutions for healthcare providers worldwide. Different tax systems in countries around the world can require similar flexibility, and MocDoc’s dual tax configuration system offers an efficient and scalable solution that can be tailored to meet diverse regulatory requirements.

MocDoc’s dual tax configuration feature addresses the unique tax management needs of hospitals in Mauritius, offering a reliable, efficient, and compliant solution for handling varied tax rates on purchases and sales. By providing automated calculations, flexible configuration options, and robust reporting capabilities, MocDoc makes it easier for hospitals to manage complex tax regulations, focus on patient care, and ensure financial compliance. This innovation represents MocDoc’s ongoing dedication to understanding and solving the unique challenges faced by healthcare providers in diverse regions around the globe.