Streamlining Pharmacy Procurement with MocDoc’s Enhanced Quotation Workflow 

Managing copayments can often be a time-consuming and error-prone task in healthcare settings, especially when it comes to insurance-covered products. Insurance companies often have specific coverage amounts for individual products, and tracking and calculating copayments manually can slow down the pharmacy process.

MocDoc has introduced a game-changing feature designed to streamline this process: Auto-Calculation of Copayment Amounts in the pharmacy billing screen. Here’s how it works and how it helps address common challenges faced by healthcare providers.

In a typical pharmacy billing process, when a patient purchases medications, insurance companies may cover a portion of the product price. The patient is then required to pay the remaining balance, known as the copayment. Traditionally, calculating this copayment can be tedious, as the pharmacy staff must manually verify the coverage and subtract it from the total price.

With MocDoc’s new feature, this process is automated. The system will automatically calculate the copayment amount for the patient based on the insurance coverage plan, reducing manual errors and improving efficiency.

At the core of this feature is the Product Coverage Master, which allows hospitals to define specific coverage plans for each insurance provider.

Each coverage plan can be tailored for individual products, specifying the exact amount covered by the insurance company for that product.

Create Coverage Plans: Hospitals can create customized coverage plans for each insurance provider they work with.

Map Products: In each plan, the hospital can define the covered price for every individual product the insurance provider covers.

Link Insurance Providers: The coverage plans are mapped to their respective insurance providers, ensuring accuracy and consistency in billing.

Once a coverage plan is created and linked, the magic happens during the pharmacy billing process. When a pharmacy sale is generated for a patient, the system automatically calculates the copayment amount based on the coverage plan mapped to the patient’s insurance provider.

This means that when the pharmacist processes the sale, the covered amount (paid by the insurance provider) is automatically deducted from the total price, and the patient is only required to pay the copayment amount.

Instant Copayment Calculation: The pharmacist doesn’t need to manually calculate the copayment, reducing errors and improving efficiency.

Seamless Payment Collection: With the copayment amount displayed clearly, the pharmacist can instantly collect the copayment from the patient, improving cash flow and reducing delays.

Increased Accuracy and Efficiency: The auto-calculation feature eliminates the risk of human error that can occur when manually calculating copayments. 

Less Paperwork: No need for manual calculations or paperwork to track copayments.

Faster Service: Faster billing and payment collection, reducing patient wait times and increasing overall pharmacy throughput.

Reduced Errors: Automated calculations ensure that errors in copayment amounts are minimized, improving patient satisfaction and reducing disputes.

The auto-calculation of copayments not only makes the process easier for pharmacy staff but also enhances transparency for both patients and insurance providers.

Patients: They will clearly see how much of the product cost is covered by the insurance and how much they need to pay upfront, leading to fewer misunderstandings.

Insurance Providers: Insurance companies will benefit from accurate copayment collection and transparent billing, ensuring that both parties are on the same page regarding coverage amounts.

This feature simplifies and streamlines the payment collection process for both the pharmacy and the patient, reducing friction and improving overall operational efficiency. MocDoc’s commitment to improving healthcare operations means that solutions like the copayment auto-calculation feature help healthcare providers save time, reduce errors, and provide better service to their patients.

Whether you’re dealing with a small or large volume of pharmacy sales, MocDoc’s new feature ensures that your pharmacy billing process is as smooth and accurate as possible.

At MocDoc, we’re always striving to make healthcare operations more efficient and user-friendly. With the auto-calculation of copayments, we’re taking one step closer to a future where technology enhances every aspect of healthcare.

Discover how this new feature can help your pharmacy streamline billing and provide a better experience for your patients.

Managing patient payments and refunds in hospitals, especially for insurance patients, can be complex. MocDoc’s Return Advance Amount feature simplifies this process, allowing hospitals to handle financial adjustments efficiently, even after bill closure.

Understanding the Challenge Insurance patients often deal with changing coverage amounts post-discharge. For instance:

Without a streamlined system, managing such refunds becomes tedious and prone to errors.

To address this challenge, MocDoc’s Return Advance Amount feature has been enhanced to accommodate two payment types:

Real-Life Example 

Imagine this scenario:

In this case, the hospital can use the Return Advance Amount feature to refund ₹10,000 back to the patient without additional manual processes.

Conclusion 

MocDoc’s enhanced Return Advance Amount feature redefines how hospitals manage refunds for insurance patients. By supporting both Advance and Co-Payment workflows, the feature ensures accuracy, transparency, and efficiency, making financial management hassle-free.

In healthcare, accurate patient registration is essential to streamline services and prevent administrative confusion. MocDoc’s latest Duplicate Check Feature in the Patient Registration screen adds an additional layer of validation, making it even easier for front-office staff to manage records effectively and avoid duplicate entries.

Previously, MocDoc’s Patient Registration screen allowed front-office staff to identify duplicate entries by displaying all patient records associated with an entered mobile number. This feature was particularly useful for families who share a single contact number. However, without matching additional details like patient name, distinguishing between individuals was challenging, especially in large families where multiple family members may share the same mobile number.

The new feature goes beyond mobile-number validation. Now, when front-office staff enter a mobile number that matches multiple records, they proceed to add patient details such as name, age, and gender. Upon clicking Submit, MocDoc automatically checks the entered name alongside the mobile number against existing records. If there’s a match, an alert notifies the user with a list of patients that have the same name and mobile number, prompting them to confirm whether they want to proceed with a new registration.

This added validation ensures that users have a second opportunity to verify the entry, significantly reducing the chances of duplicating a patient’s record.

Another improvement is the display order of existing patient records. Previously, these records appeared randomly on the screen, which made it difficult for staff to quickly identify the most recent entries. With this update, records now appear in descending order, meaning the latest registration appears at the top, making it easier for users to locate the most recent records quickly.

MocDoc’s Enhanced Duplicate Check Feature in the Patient Registration screen exemplifies our commitment to efficient and accurate healthcare administration. By combining name-based duplicate checks with an organized record display, this feature empowers front-office staff to manage registrations confidently, avoiding errors and ensuring a smooth experience for both staff and patients.

In large healthcare institutions like medical colleges and hospitals, managing pharmacy transactions across various counters can be complex and labor-intensive. MocDoc’s Stock Dispenser Module is designed to simplify and streamline this process, improving accuracy, efficiency, and accountability in pharmacy operations.

In many hospitals and pharmacies, operations are distributed across multiple counters:

With the Stock Dispenser Module, MocDoc automates and optimizes this entire workflow, enhancing operational efficiency.

MocDoc’s Stock Dispenser Module directly addresses common challenges faced by large healthcare institutions:

The Stock Dispenser Module from MocDoc brings a new level of efficiency and precision to pharmacy operations in large medical setups. By integrating billing, payment, and dispensing processes into a seamless workflow, MocDoc enables healthcare providers to focus on patient care without being slowed down by administrative complexities.