2019071814:51:16

Capabilities desired for hospital management system in India

Published by: Steve

Aravind Kejriwal recently directed the health officials in Delhi to develop a hospital management system of global standards. While hospital management systems have been in use for a while, there are currently no rules or regulations that lay down the standards for them in India. In the US electronic health records are regulated by the Health Information Technology for Economic and Clinical Health Act (HITECH Act) and the Health Insurance Portability and Accountability Act (HIPAA Act).

In India, even though only the IT Act of 2000 applies for electronic health records, the Ministry of Health and Family Welfare have recognized the need for electronic health records and periodically issues standards for them, for the purpose of promoting interoperability, technical innovation, participation by vendors and other stakeholders, and to support the evolution and timely maintenance of adopted standards.

Besides these guidelines, some other key features also play a key role in making a hospital management system best suited for the Indian healthcare sector. Let’s see what the specific requirements for a hospital management system in India are.

Aadhar as an identifying document.

According to the recommendations by the Ministry of Health and Family Welfare, the electronic health record of a patient must have the provision to include the UIDAI Aadhar number as the preferred identifier. In case Aadhar information is unavailable, the ministry recommends the use of a local identifier (as per the scheme of the healthcare service provider) and a photo ID issued by the Central or State government. The system should have a provision to accept a minimum of two IDs when an Aadhar ID is not available. In the case of unidentified patients, a local identifier may be used and confirmed identifiers inserted later when available. The government recently opened doors for integrating Aadhar with any software, but the software needs to meet certain criteria. While the recommendations are not implemented on a mandatory basis, it may become so in the future and therefore it is better to get software that follows them.

Support for GST

The Government of India recently passed the Goods and Services Act(GST) and many healthcare services come under its ambit. One of the important and commonly used aspects of hospital management software is billing. There is software that carries out the sole purpose of billing, while most hospital database management systems come integrated with it. With the implementation of GST, along with other service providers, healthcare providers such as hospitals and clinics are required to comply with the norms of GST. So it is important that hospital management software is able to handle the billing according to GST norms, and integrated with GST filing software.

NABH accreditation

Formed in 2005, the National Board for Hospitals and Healthcare Providers is part of the Quality Council of India and is the principal accreditation for hospitals in India. NABH accreditation is becoming more and more important with the rise in medical tourism and patient awareness about their rights. Unlike ISO certification, NABH accreditation is specific to the healthcare industry and focuses on competency in terms of staff, equipment, premises, etc. For NABH accreditation of a hospital, the information management system of the hospital should meet the necessary criteria. This includes that the records of every patient are complete and accurate. It is necessary that the policy measures are in place to ensure data integrity, confidentiality and security. A hospital management system plays a crucial role in this. An HMS that can safely manage the patient data in a safe and secure manner, and keep it updated in a timely manner can make this process much easier. The HMS must assure data redundancy and integrity and should be secure against data loss or theft, for the hospital to easily achieve NABH accreditation. The HMS system must be capable of generating the data points that must be submitted for NABH accreditation.

Sending info to local government

Hospitals have to send certain information, such as birth rates and death rates, to the government periodically. This is required for keeping track of the population and related statistics. Sometimes during a disease outbreak, government health officials will need accurate data regarding the affected individuals to tackle the issue effectively. One of the primary functions of a hospital management system is the effective management of data. It should be capable of storing, retrieving and updating the information easily. With a system that can easily sort through the relevant data, the required data can be collected and sent to health officials easily and in a timely manner. Without an effective system, the hospital staff will have to manually go through a mountain of data, wasting time and resources.

For more info, visit MocDoc Healthcare Solution.

Related Blogs

What is an integrated hospital management system? How could it help the hospitals?

There are multiple departments in hospitals that carry out numerous activities daily. There is a lot of communication that takes place and information to share between departments which are crucial and need to be stored in a system with a good user interface. Hospitals use heterogeneous management systems like appointment scheduling software, telemedicine software, diagnostic software, EHR software, billing software, and more. It's a tedious task to maintain all this software and make a single report from various collections. Now, this requires a huge team! But what if a single management system could replace these heterogeneous systems efficiently?

An integrated hospital management system is one such system. Like any other hospital management system, it does not just store information but also connects all the departments under a single interface. It supports the various departments of a hospital such as a laboratory, clinic, and pharmacy in a single interface, making it easy for the departments to interact and share patient information.

Interoperability is the constant chain in any hospital as on average, a patient visiting a hospital engages at least with two departments. Well, taking the chain of interoperability digital with an integrated hospital management system will help the hospital attain efficiency in its core aspects. Here are a few points on how this helps the patients and the hospital.

Patients part:
1. Appointment: Make appointment booking hassle-free by letting your patients book appointments online via the website/mobile app.
2. On the dot: Share electronic patient records with departments or patients themselves in no time.
3. Reduce no-shows: Send SMS or email reminders to your patients, reminding them of their upcoming appointments.
4. Personalized: Send health tips or diet plans to your patients based on their health conditions.
Hospitals part:
1. One for all: An integrated hospital management system will eradicate the need for different systems as it combines all the department modules.
2. Performance Report: Generate weekly, monthly, or yearly performance reports of the hospital in a snap of fingers (No! You don't need a team to do this.)
3. Reference: Makes it easy to manage and estimate referral payments to clinics and outsourced laboratory tests.
4. Marketing: Conduct medical camps remotely with the help of offline camp management modules and let your patients know through email.

Thus, integration is crucial between all the departments of the hospital owing to interoperability. Integration between the departments will take their communication on a digital pathway, making the hospital's workflow seamless and easy. Here are the various areas of integration regarding a hospital.

Hospital-Laboratory: Have you ever had a phase where the laboratory used different software from that of the hospital? If yes, then you must know how time-consuming each process with the laboratory could get. However, an integrated hospital management system will allow you to share patient health records and required tests with the laboratory. Likewise, the laboratory can send you the patient's electronic test results in no time. This eliminates paperwork and other possible manual work.

Hospital-Pharmacy: How different is a hospital’s pharmacy from a standalone pharmacy? A pharmacy integrated with a hospital can get patients' e-prescriptions from doctors and provide timely medications to the in-patients. Further, the pharmacy can even take care of the supplements that are to be provided to the OT department. This integration allows the doctor to know about the availability of medicine in the pharmacy or its alternative before prescribing it to the patients.

Hospital-Clinic: Well, parent hospitals do have multi-location clinics, and these clinics can be integrated with the hospital in a single interface, cases that need prior attention are often shifted to the hospital and this lets the hospital learn about the patient's history quickly through the health records. An integrated hospital management system allows the hospital to overlook the functioning of its multi-location clinics by just switching between the identities of the organization.

Centralized Data vs Distributed Data: (Point of discussion)

Centralized Data or Distributed Data, you have got data to handle. Data needs to be taken care of efficiently for the smooth everyday functioning of the hospital. But which is the better way to do so?

When every department is integrated into a single software, the data is centralized. Thus a patient ID once created is just carried forward by every department, whereas in the dominance of heterogeneous software, a patient has to get themselves registered, with every department attended.

Organizing data and generating revenue or performance reports is very easy when the data is centralized. Most of the integrated patient management systems have the feature of an analytic dashboard which lets the management create weekly, monthly, or yearly performance reports of the hospital. When the data is distributed, it takes a lot of time to collect and organize them. This process is quite a lengthy one and requires a huge team at work.

Cost-wise advantage: Software has different types of pricing patterns, which may be budget-friendly or not. Like subscription-based, a percent of your revenue is based on the number of patients visiting. Having different software is going to charge you in different ways and might end up very expensive too. On the other side, when just a single piece of software is in use by all the departments, you are charged by a standard pattern. This gives you the advantage of forecasting the cost you might have to endure and if it's budget-friendly

Patient Experience: Patient satisfaction is a goal that any hospital wishes to achieve. It is the key to the productivity of the hospital. Perhaps, it creates the goodwill of the hospital. But how can software keep you far from achieving this?

Turnaround time: No hospital wishes to increase a patient's turnaround time, Neither do you. But this might be happening unintentionally by the use of different software by departments. For instance, A patient has to manually take all the health records to the laboratory and get themselves registered for a test. On receiving the test results, the patient will again have to take the results to the doctor, themself. This whole process is time-consuming for the patients, and such issues can be solved by using a single software.

Technical Issues: Diving into a scenario where a hospital maintains a separate billing software. Owing to a few technical issues the software turned faulty, which caused chaos at the reception. Problems like these are Stressful for the patients and are more likely to affect the reputation of the hospital. Such scenarios could be avoided with a cloud-based Hospital Management System where the cloud has a backup cloud to ensure such nightmares don't come true.

Flexible Meeting: With all the changes the recent time has brought, Telemedicine has become a need. Patients now prefer the telemedicine facility for smaller health issues so that long and discomfort travels can be avoided. Hospitals should adapt themselves to this method of patient appointment and make sure that their software supports telemedicine. This makes things easy for patients who are old or who reside far from the hospital. And also helps the hospital in obtaining patient satisfaction.

Ease for doctors and workers inside the hospital:

Integrating every department of the hospital will ease down a lot of work for the doctors and other workers of the hospital.

Generating analytical reports with the help of a dashboard.
Reduce manual paperwork by sharing electronic health records.
Effective marketing Via email and SMS.

The right software will increase the efficiency and productivity of the hospital. Hope you found this blog on the Integrated Hospital management system insightful.

Why use an integrated hos...

What is an integrated hospital management system? How could .....

Published by: Rithika S 2021030815:40:30

HMS covers three aspects of managing the hospital; they are Operational, Financial, and Clinical Aspects. If you look at the Doctor Management System, most of the software covers only operational and financial aspects like billing, inventory management, patient registration, scheduling, and workflow management. When evaluating HMS software, hospitals give much importance to operational and financial aspects and less importance to clinical records.

This blog discusses the importance of focusing on clinical records, otherwise known as Electronic Medical Records (EMR) in HMS.

What is EMR?

EMR is called Electronic Medical Records (EMR), which include information regarding the patient's medical history and treatment as discrete medical practices possess them.

When considering individual patients, the EMR will include information like patient contact information (emergency contact), physician orders, allergies, insurance, and other billing information, surgical notes on various medical progress, prescriptions, vitals like weight, height, body temperature, BMI (Body Mass Index), etc., release information forms, medical facility appointments on past and future, treatment plans and Discharge summaries, etc.

EMR constitutes different characteristics considering the medical practices, which include their functioning system to all other medical care procedures.

Apart from the benefits of the software platform, the Electronic Medical Record Systems also provides much other prominent information for care.

Coordination procedures connecting reception information and transfer departments, the software, personal use rules of the organizations, training, and education established plans are some of the well-established components of the Electronic Medical Record System.

Benefits of EMR for the Medical Practice

Below are some of the advantages of Electronic Medical Records to Medical Practices.

Capable of quickly transferring patient information from one department to the other.
The digital record environment helps to save much space.
Through EMR, you can quickly enhance the number of patients for improved productivity and workflow of the patients daily.
Medical practice with reduced errors leads to a vast improvement in patient care and result management.
The operational cost is much reduced with EMR, especially for expenses made for overtime labor and transcription services.
With EMR, electronic medical records can be customized and are scalable.
The capability of providing advanced clinical documentation and e-prescribing.
The efficient and accurate process of billing with their advanced healthcare practices.

What Benefits does EMR provide for the Patients?

Improvement in Patient Treatment and other Diagnoses of diseases.

Rapid decision-making responses and patient care from different medical professionals assigned to individual patients. No chances for significant errors in a patient health record.

What are the Essential Core Capabilities of the EHR?

The Electronic Medical System indulges seven different core capabilities, namely.

Health Information and Data:

With EHR, you can quickly access essential information about the patients, their allergies, diagnosis of their diseases, medications, lab test results, etc., which provides a clear idea for the custodian or minder to decide on the treatments promptly.

Result Management:

People who take care of the patients are provided with multiple settings regarding patient care. This will undoubtedly improve the effectiveness of the care and safety of the patients reliably through quick access to past and new test results.

Decision Support:

The computerized EMR system makes use of Prompts, reminders, and alerts for various benefits like providing complementary clinical practices with improved compliances, possibilities of regular screenings, and capability of taking other vital methods, natural treatment, and diagnosis and also helps to identify the possible interaction of the drugs, etc. precisely.

Electronic Connectivity and Communication:

Improved care continuity, enhanced timeliness of the treatment and diagnosis of diseases, reduced events frequency, etc., are some of the critical benefits of the Electronic Medical System for secure, efficient, and accessible communication between patients and providers.

Patient Support:

The various tools provided for the patients, like easy access to their health records anytime, interactive health table and patient education, self-testing and home monitor methods, etc., help to keep their diabetes and other chronic diseases under control.

Reporting:

Electronic Medical System has plenty of advantages indulged in the HMS. One of the critical reasons 90% of clinicians choose EHR is their reduced human errors.

As a whole, EHR security needs a fine tune in case of the substance abuse records and terms of the behavioral actions. By doing so, they can calculate the patient's body conditions efficiently. E.g., if nurses and physicians have every minute detail regarding their patient's history at their fingertips, there might be no massive chances for critical care and emergency treatment.

The detailed history of the patients will help in finding a new healthcare provider through the patient's current health state and the medical record. They also support exchanging patient information with healthcare facilities if the patients have not requested them.

Integration

Electronic medical record (EMR) is not a standalone system. Instead, it is a complete ecosystem with several integrations, making it a holistic solution for the prevention, diagnosis, treatment, care, and management of medical conditions.

To learn more about the MocDoc Healthcare System.

Why your HMS should inclu...

HMS covers three aspects of managing the hospital; they are O.....

Published by: Sanjana 2018111510:26:42

Introduction:

In the past few years, the HMS market has exponentially developed. Private healthcare hospitals and providers are interested in different investment opportunities and are looking for intuitive ways to enhance their ROI (Return On Investment).

Private and public hospitals & providers need to take the right decision regarding the investment in the right Hospital management system as well as demanding an excellent analysis deal. They should check whether HMS is capable of fulfilling their objective goals to provide exceptional support to their financial gains and their patients.

Let’s check for the several criteria you need to consider while choosing HMS system.

Brainstorming With Stakeholders
HMS Software Demo
HMS Customization & Stability
Data Transactions & HMS Software Setup
Upgradation & Support

Brainstorming With Stakeholders:

Before you go for getting the right hospital management system, please make sure you do some brainstorming with the stakeholders and vendors so that you will be able to choose the right HMS system for your hospital. Make sure every person in your hospital management is clear off getting the right things they need from the software.

Discuss and list out the ‘Need to have’ feature requirements so that you can choose the right HMS system without any confusion, and this will also provide a clear-cut knowledge of comparing the different pros and cons of various HMS vendors.

HMS Software Demo:

Do not get the Hospital management system from the Vendors without processing an online demo as they are considered to be the best method of validating the specifications of your products, and you can also know whether the HMS system will reliably useful for your hospital and patients.

Ensure you have a list of concerns and significant pain points in your hand before checking the online demo. During the demo, you should get a clear understanding about HMS System, how it can be used for delivering useful results and how to sort out different problems with this simple HMS System.

HMS Customization and Stability:

Even though you choose the HMS system after checking out different features carefully, there are high chances of HMS system to missing some essential specialty you need. So it's important you go for the customized Hospital management system to sort out these problems.

Customization is considered to be the inevitable part of your automation journey, stick to the HMS system only if the vendors can develop the software to be customized as per the private or public hospital workflow.

Data Transitions and HMS Software Setup:

An entire implementation of the HMS system will include pilot testing, basic setup and staff training. The conventional approach is that to get started with a deferential start and then reaching the greater prospection level of automation. Apart from that, the phased approach to effective HMS implementation means that they are capable of reducing the hospital operations taken the day-to-day.

Its good to follow all the above factors before picking a HMS system for your private or public hospital, make sure you get prepared to know about the features to make the transitions of data painless and smooth.

Upgradation and Support

The HMS System, exposed to real-time scenarios and loads that mandate the hospital staff’s reputation after HMS software sale and implementation completion. There are many unanticipated and spontaneous issues which need to be handled correctly within the right service level agreement (SLA). Hospital reputation is essential for the organization to grow, in this case, HMS Vendor provides the proper support for the success. HMS systems include regular upgrade like other software, and therefore HMS software support is one of the primary vital factors to be contemplated when evaluating the proper HMS system.

Visit Mocdoc HMS to know more

How to choose the best Ho...

Introduction:In the past few years, the HMS market has expone.....

Published by: Sanjana 2018103113:25:56

Hospital has become one crucial & mandatory part of the current digital world, and every human requires their services. In this case, the hospital must take good care of things to track the reports of their patients. Hospital Management System (HMS) is the hottest trend at present to keep track of every detail of the patients clearly and instantly.

Hospital Management System is a software system that makes back-office activities, administrative, and clinical activities paperless. It means you can save plenty of time and money as they are capable of controlling every operation in the hospital. Healthcare IT solutions play a crucial role in enhancing the services in healthcare by managing bills, reports, and other activities of their patients.

Technology act as a bridge between the healthcare system and people leading to excellent healthcare services. Many staff at healthcare centers is also gaining a good insight into the trending technologies to provide the best for their patients, like offering them needed comfort and time. There are so many modules that Hospital Management Systems offer namely

Administrator - the main module of HMS, which holds every permission and right to handle different hospital modules.
Patient Management: The module which deals with complete management and patient care related to OPD, Reception desk, Radiology, Laboratory, IPD, and more. Apart from this, they also control visitors, appointments, and other aspects of outdoor and indoor patients.
Stores and Pharmacy: The module deals with medicine stock and other relevant records.
HR and Personnel Management: The module manages the hospital payroll features like leaves, bonuses, incentives, substitute management payroll modules, daily attendance, payslips, salary, and more.
Finance Management: The module is needed to eliminate the paperwork as the financial department is the one crucial part when considering hospitals.
Clinical Services: It includes operation theatre management, housekeeping, dietary, waste management, ambulance management, mortuary management, maintenance, laundry, and more.

How does HMS enhance hospital productivity?

There are many reasons to state how the Hospital Management System helps in increasing the productivity of any hospital. Here are a few of them below.

Increases Decision Making:

Hospital Management System helps the professionals in healthcare to check out the clinical documents, diagnoses, patient records, and other relevant things in a single view and therefore results in the healthcare professionals making decisions at the right time.

Enables Patient Interaction:

The HMS software helps strengthen the relationship between patients and doctors. It also helps in making it more interactive and also enhances communication for the right type of treatment.

Appointments:

Patients and other people who need to visit the doctor can schedule or book their appointments with their doctors online. It helps to save time and money for the people.

Sharing:

The HMS helps information sharing between specialists in healthcare.

Decreases Human Errors:

Hospitals need to be clear, and a small error can lead to critical issues. The Hospital Management System, as an automated process, helps in eradicating the mistakes in the medical reports.

Enhances Data Security:

The Hospital Management System is more secure and, therefore, no chance for data thefts to occur as they happen in manual systems. Healthcare centers and other hospitals can keep their critical information safe from hackers or unauthorized persons. Everything in Hospital Management is accessed by a controlled method and, therefore, no chance for errors.

Web-based:

Hospital Management System is web-based, and therefore, it is an affordable option.

Payments:

The Hospital Management System provides access to process claims and makes online payments easily.

Technically Advanced:

The HMS is advanced and, therefore, capable of handling every operation at a hospital. The healthcare system that sends electrical information about the patients is the most preferred option for many people as there are many choices like choosing their doctors and grabbing the reports of tests taken without any hurdles.

What are your views about the Hospital Management System on Hospitals? Any other queries or information regarding HMS are welcome.

How HMS improves the prod...

Hospital has become one crucial & mandatory part of the c.....

Published by: Sanjana 2019102218:17:47