MocDoc

An intelligent healthcare CRM that makes managing meaningful

MocDoc can help you deliver quality care with Advanced CRM solutions for Healthcare organisations.Through MocDoc you can Enhance patient experience and retain more patients.

Why use PRM in a HealthCare organisation?

360* Patient profile

360* Patient profile

Get to know your patients as people, by having information in depth with clear insights.Create patient dashboards, add behavioral data (conversation tracking – phone calls, emails, text messages & walk-ins), medical & appointment history..etc

Human Error Reduction

Human Error Reduction

A slight manual error in the healthcare records or a miscommunication can have a severe negative impact on patients. Regular information exchange between our software and the person in charge helps to ensure that no miscommunication is triggered based on outdated information.

Organised Workflow

Organised Workflow

Even if you have wide-spread branches of your healthcare organization the workflow will take place without any difficulty Multi-Location Supportand with modern SaaS technology implementation every data is accessible from anywhere anytime.

Operational Tasks

Patient Management

Multiple Channels

Automate all the Operational Tasks

Automated Appointment Booking in your healthcare organisation specialty.Additional features such as Calendar view,Appointment dashboard makes appointment planning easy for both the doctor and Patients.Our Software automatically indicates doctors and patients for any changes or cancellations, to ensure timely action.
Automated Patient-Doctor Mapping Map patients to doctors of their choice and availability of the doctors.The allocation happens automatically as soon as the patient inquiry comes in, saving the appointment time and ensuring a precise booking experience for the patients.

Personalised Attention in Patient Management

Improve patient engagement with maintaining personalized details of each patients visiting your organisation.Ensures attachment of Treatment history to reflect on each patients appointment this helps in building positive patient relationships.With MocDoc’s integrated healthcare Software access all the patient’s history and doctor’s schedules.This helps you to provide impeccable experience to your patients at each and every step of their treatment.

Enable Appointments from Multiple Channels

Gather appointment requests coming from various channels into a single platform. Remove the Tension of chasing multiple channels and tracking each appointment, Get all requests filtered and labelled at one platform.
Phone - Let your customers place appointment requests to you over the phone while our software tracks all calls.
Website - With easy web widget integrations, get a collaborated view of all requests coming through multiple forms of various users at a time.
Walk- in - Track all patients who arrive in real-time and also have classified reports of emergency patients and track them.

Highlighted Features of our Software

With the integration of latest technologies MocDoc helps end-users to be up to date in the healthcare field. These are the two best features integrated to our Software

Alexa Integration:

24/7 Cloud Support

MocDoc is a SaaS based software which allows accessing of data anywhere anytime without any delay or interruption.

https://mocdoc.com/blog/10-reasons-why-you-should-choose-online-software

Multi-Location Support

Alexa Integration

This modern AI Chat Bot helps healthcare organisation in easing down their workflow and performs operations at ease.

https://mocdoc.com/blog/how-voice-assistants-can-make-an-impact-in-a-hospital

Other Features of MocDoc Software

MocDoc allows many more innovative features to manage workflow and automate workplace

Data redundancy

In-patient Management

Patient details dashboard management,ward management, admission & Discharge informations all are managed at a single platform

Data redundancy

Outpatient management

Patients treatment history,Patient Timeline view and in-built Queue management System will help healthcare organisations to work easily

Data redundancy

Integrated Billing & Insurance

MocDoc allows multiple modes of transactions for payment also it integrates any type of insurance with the end-bill of each patient.

Data redundancy

Laboratory management

features like sample tracking,Custom reports,machine interfacing allow hospital to maintain their laboratories at ease